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Joined: Feb 2001
Posts: 4,571
Campfire Tracker
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OP
Campfire Tracker
Joined: Feb 2001
Posts: 4,571 |
Just picked one up.... anybody know how to assemble one of these? Seriously though..... I have no idea how this happened. I pulled it out of the pack, and this is how it looked... though still held together by the neoprene cover. Guess we'll get to use that great Vortex warranty again.
You better pray to the God of Skinny Punks that this wind doesn't pick up......
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Joined: Feb 2009
Posts: 4,531
Campfire Tracker
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Campfire Tracker
Joined: Feb 2009
Posts: 4,531 |
Laffin.....
Any confessions yet???
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Joined: Jun 2005
Posts: 13,360
Campfire Outfitter
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Campfire Outfitter
Joined: Jun 2005
Posts: 13,360 |
Call Vortex, 1-800-426-0048 and they will replace it immediately. No issues
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Joined: Aug 2005
Posts: 28,229
Campfire Ranger
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Campfire Ranger
Joined: Aug 2005
Posts: 28,229 |
Just picked one up.... anybody know how to assemble one of these? Seriously though..... I have no idea how this happened. I pulled it out of the pack, and this is how it looked... though still held together by the neoprene cover. Guess we'll get to use that great Vortex warranty again. That's got to inspire great confidence in the product.
It is irrelevant what you think. What matters is the TRUTH.
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Joined: Nov 2012
Posts: 2,622
Campfire Regular
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Campfire Regular
Joined: Nov 2012
Posts: 2,622 |
Let us know what they tell you Dogshooter.
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Joined: Jul 2011
Posts: 118
Campfire Member
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Campfire Member
Joined: Jul 2011
Posts: 118 |
Just decided to take me Nikon sheep hunting vs. my Vortex.......
Weight was really the deciding factor, but this is crazy, looks like it just came apart.
BASR
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Joined: Feb 2001
Posts: 4,571
Campfire Tracker
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OP
Campfire Tracker
Joined: Feb 2001
Posts: 4,571 |
Laffin.....
Any confessions yet??? Yeah... the bag took a tumble off the table in the garage before we even left the house. I caught the tail end of the events, but was loading the car and didn't realize the magnitude of the crash. I've hauled that spotter all I over the place with nary an incident.... but two teenagers could trisect it in t-minus five seconds.
You better pray to the God of Skinny Punks that this wind doesn't pick up......
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Joined: Feb 2011
Posts: 11,273
Campfire Outfitter
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Campfire Outfitter
Joined: Feb 2011
Posts: 11,273 |
Sell the new one they give you and buy something gooder....
Tanner
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Joined: Jan 2004
Posts: 3,168
Campfire Tracker
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Campfire Tracker
Joined: Jan 2004
Posts: 3,168 |
Gee look another guy getting to use Vortex's great warranty service. My lower end Leupold spotter took a tumble off the bench onto the concrete last week landing right on the eye piece. I picked it up and wiped the dirt off the rubber of the eye piece and kept using it.
All the talk about Vortex's warranty makes me wonder just how cheap of stuff they're sourcing.
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Joined: Feb 2001
Posts: 4,571
Campfire Tracker
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OP
Campfire Tracker
Joined: Feb 2001
Posts: 4,571 |
Sell the new one they give you and buy something gooder....
Tanner That's the plan.... I saw a sweet spotter at Harbor Freight... it even comes with a tripod. I started saving-up for it yesterday.
You better pray to the God of Skinny Punks that this wind doesn't pick up......
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Joined: Jan 2007
Posts: 3,212
Campfire Tracker
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Campfire Tracker
Joined: Jan 2007
Posts: 3,212 |
LOL. But they have a outstanding warranty. K Just picked one up.... anybody know how to assemble one of these? Seriously though..... I have no idea how this happened. I pulled it out of the pack, and this is how it looked... though still held together by the neoprene cover. Guess we'll get to use that great Vortex warranty again. That's got to inspire great confidence in the product. Just picked one up.... anybody know how to assemble one of these? Seriously though..... I have no idea how this happened. I pulled it out of the pack, and this is how it looked... though still held together by the neoprene cover. Guess we'll get to use that great Vortex warranty again. That's got to inspire great confidence in the product.
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Joined: Feb 2001
Posts: 4,571
Campfire Tracker
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OP
Campfire Tracker
Joined: Feb 2001
Posts: 4,571 |
Got a brand new one in the mail today... Took exactly 3 weeks from the day I dropped it off at the post office.
You better pray to the God of Skinny Punks that this wind doesn't pick up......
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Joined: Mar 2009
Posts: 7,177
Campfire Tracker
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Campfire Tracker
Joined: Mar 2009
Posts: 7,177 |
Got a brand new one in the mail today... Took exactly 3 weeks from the day I dropped it off at the post office. Not too shabby
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Joined: Jan 2004
Posts: 3,168
Campfire Tracker
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Campfire Tracker
Joined: Jan 2004
Posts: 3,168 |
But it's still a Vortex that you got it replaced with.
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Joined: Feb 2001
Posts: 50,619
Campfire Kahuna
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Campfire Kahuna
Joined: Feb 2001
Posts: 50,619 |
After going "on the air" internationally badmouthing the product and making it sound as if it was a brand new item and it just fell apart...
There is a reason Vortex is gaining ground on all the competition at every level... and some others are not doing well at all. None have the track record Vortex has put up and many wish they could have a small fraction of it.
I would be real curious what the OP is going to replace the Viper for, for the same money... Yup, nothing...
Mark Begich, Joaquin Jackson, and Heller resistance... Three huge reasons to worry about the NRA.
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Joined: Feb 2001
Posts: 4,571
Campfire Tracker
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OP
Campfire Tracker
Joined: Feb 2001
Posts: 4,571 |
Show me where I bad mouthed them.... I'm actually pretty impressed with Vortex level of service. The spotter shouldn't have broken like that.... but it also got dropped. I'm just glad all it cost me was $6 for shipping. I won't buy another Vortex spotter.... but I'm certainly not swearing them off as a company.
for the record.... it will be replaced by a set of 15's....
You better pray to the God of Skinny Punks that this wind doesn't pick up......
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Joined: Aug 2005
Posts: 28,229
Campfire Ranger
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Campfire Ranger
Joined: Aug 2005
Posts: 28,229 |
Hate to agree with..........but Vortex has done a remarkable job creating and marketing their brand. Even though I find their products adequate, comparable, and sometimes overpriced in their respective price ranges, they are getting more and more popular all the time. I was in Cabelas, Lubbock TX the other day, and asked the optics help what was the most popular brand they sell. Vortex was the answer, and "it isn't even close". Gotta give Vortex credit for that.
It is irrelevant what you think. What matters is the TRUTH.
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Joined: Dec 2009
Posts: 3,395
Campfire Tracker
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Campfire Tracker
Joined: Dec 2009
Posts: 3,395 |
Marketing sales and joe average isn't very knowledgeable. I like the people/company, yet their products fail at rates higher then any I have seen. I'm currently on my fourth Razor 1-6x. It's lost zero by .5-.6 mil twice. The first three had catastrophic failures.
Until you step up to the Gen II Razors you are buying into the hype. Even then I/we see too many problems with Gen II's for me to trust.
I trust Leupold VX-1's more than Vortex's (save the Gen II). And considering how often Leupolds Fail......
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Joined: Aug 2005
Posts: 15,646
Campfire Ranger
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Campfire Ranger
Joined: Aug 2005
Posts: 15,646 |
I wouldn't run a Vortex anything -
- Greg
Success is found at the intersection of planning, hard work, and stubbornness.
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Joined: Mar 2009
Posts: 7,177
Campfire Tracker
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Campfire Tracker
Joined: Mar 2009
Posts: 7,177 |
After going "on the air" internationally badmouthing the product and making it sound as if it was a brand new item and it just fell apart...
There is a reason Vortex is gaining ground on all the competition at every level... and some others are not doing well at all. None have the track record Vortex has put up and many wish they could have a small fraction of it.
I would be real curious what the OP is going to replace the Viper for, for the same money... Yup, nothing... I must have missed the "badmouthing" part. Care to quote that? I've had Vortex products in the past and I found a lot of big stuff with them. They occupy a price point that is attractive to most consumers. I never had an issue with them and would not bitch about using them again. Their customer service is amazing as well
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