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#11535624 - 10/28/16 Does anyone have their Marlin apart, or perhaps has an extra buttstock laying around?
3584ELK Offline
Campfire Regular

Registered: 07/08/05
Posts: 597
Loc: Algona, WA
It's not that I want your butt! I just need a photo of your stock, similar to the pose below. If I had a stock to show them, I would not be here with hat in hand.

I am struggling with Boyd's after they sent me a buttstock with the tang attachment hole off- center and over size.



They do not believe me when I tell them a tapered fastener is used in that hole, and in order to keep the stock tight, the hole must ALSO be tight! Of course, being centered is necessary as well.

This is what we get when we raise a generation of educated idiots with zero mechanical skills!
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#11538334 - 10/29/16 Re: Does anyone have their Marlin apart, or perhaps has an extra buttstock laying around? [Re: 3584ELK]
g5m Offline
Campfire Outfitter

Registered: 08/22/07
Posts: 9981
Loc: desert
Boyd's won't take it back?
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Deplorable retired cat herder

Dear Sir or Madam:
You may be right.

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#11538886 - 10/29/16 Re: Does anyone have their Marlin apart, or perhaps has an extra buttstock laying around? [Re: 3584ELK]
3584ELK Offline
Campfire Regular

Registered: 07/08/05
Posts: 597
Loc: Algona, WA
They are giving me flak because its a custom model and claim there is nothing wrong with it...perhaps I am too picky?
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#11538988 - 10/29/16 Re: Does anyone have their Marlin apart, or perhaps has an extra buttstock laying around? [Re: 3584ELK]
g5m Offline
Campfire Outfitter

Registered: 08/22/07
Posts: 9981
Loc: desert
Perhaps they are avoiding responsibility for sending out a non-useable item.

And as soon as you try to fit your rifle on it to check the hole they will say they won't take it back.

Maybe try to talk to someone higher up in the company.
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Deplorable retired cat herder

Dear Sir or Madam:
You may be right.

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#11541203 - 10/30/16 Re: Does anyone have their Marlin apart, or perhaps has an extra buttstock laying around? [Re: 3584ELK]
melchung Offline
Campfire Regular

Registered: 10/24/07
Posts: 750
Loc: Hawaii
I had bad luck with Boyd's before and so have other people. Buyer beware...Mel

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#11745382 - 01/17/17 Re: Does anyone have their Marlin apart, or perhaps has an extra buttstock laying around? [Re: 3584ELK]
3584ELK Offline
Campfire Regular

Registered: 07/08/05
Posts: 597
Loc: Algona, WA
2nd try resulted in more of the same- a HUGE hole drilled off- center.

More attempts to get Boyd's to answer. If you ever have to deal with CS person named Tera- good luck. You will need all the luck and patience the gods can send you.

Currently, a CS lead is working the issue. I don't expect much at this point. I imagine I will be using some Acraglas to accurately fix the attachment hole.
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#11745415 - 01/17/17 Re: Does anyone have their Marlin apart, or perhaps has an extra buttstock laying around? [Re: 3584ELK]
whackem_stackem Offline
Campfire Regular

Registered: 01/13/16
Posts: 426
Loc: Minnesota
Originally Posted By 3584ELK
They are giving me flak because its a custom model and claim there is nothing wrong with it...perhaps I am too picky?

I had the same problem with them.
They must have used a dull router bit when they cut out the tang area. It was not even close to being straight.
They refused to take it back because it was a custom stock. The only thing custom about it was they cut the lop and rough fit a pad.
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#11748125 - 01/18/17 Re: Does anyone have their Marlin apart, or perhaps has an extra buttstock laying around? [Re: whackem_stackem]
Fireball2 Offline
Campfire Kahuna

Registered: 05/26/11
Posts: 22939
Loc: Oregon
Fill it and redrill.
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#11751825 - 01/19/17 Re: Does anyone have their Marlin apart, or perhaps has an extra buttstock laying around? [Re: 3584ELK]
kcnboise Offline
Campfire Regular

Registered: 11/21/04
Posts: 1030
Glue in a hardwood dowel and re-drill.

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#11752385 - 01/19/17 Re: Does anyone have their Marlin apart, or perhaps has an extra buttstock laying around? [Re: 3584ELK]
supercrewd Offline
Campfire Tracker

Registered: 09/13/05
Posts: 5532
Loc: Gunnison, CO
What he said.
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#11754185 - 01/20/17 Re: Does anyone have their Marlin apart, or perhaps has an extra buttstock laying around? [Re: 3584ELK]
3584ELK Offline
Campfire Regular

Registered: 07/08/05
Posts: 597
Loc: Algona, WA
Thanks fella's- I know the procedure needed to correct the problem. The point is why should I have to correct something I paid to have done right the first time? This is where Boyd's blew it, and I expect THEM to fix it- not me.
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Freedom and prosperity always go together

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#11792504 - 02/02/17 Re: Does anyone have their Marlin apart, or perhaps has an extra buttstock laying around? [Re: 3584ELK]
ABLE Offline
Member

Registered: 04/06/10
Posts: 217
DISPUTE THE CREDIT CARD CHARGE TILL YOU GET WHAT YOU PAY FOR> LET THE AGRUE WITH THE BANK>
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I see four more years of economic stagnation and high unemployment if Obama is reelected. He lies every time he opens his mouth. "The GREAT DECEIVER"! Scary prospect.Worst president EVER.
UPS HAS ROTTEN CUSTOMER SERVICE, THIS I HAVE EXPERIENCED


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#11805323 - 02/07/17 Re: Does anyone have their Marlin apart, or perhaps has an extra buttstock laying around? [Re: 3584ELK]
3584ELK Offline
Campfire Regular

Registered: 07/08/05
Posts: 597
Loc: Algona, WA
Boyds finally issued me a refund and allowed me to keep the mis-drilled stock.

Would I call it a happy ending? No. I would have preferred to get a quality product, even at twice the price!
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Freedom and prosperity always go together

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#11897164 - 03/14/17 Re: Does anyone have their Marlin apart, or perhaps has an extra buttstock laying around? [Re: 3584ELK]
Homesteader Offline
Campfire Regular

Registered: 11/13/08
Posts: 1351
Loc: South Florida
3584ELK - came to this thread a tad late. My 4 eyed dog could see that the bolt hole was mis-drilled. Question for BOYDS is WHY it took your customer so long to have his problem (which BOYDS caused) resolved satisfactorily? Today, gaining a new customer is tuff enough BUT screwing the customer around is unacceptable. Homesteader

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