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#3527860 - 12/01/09 Midway USA's latest shipping scam
carlm Offline
Campfire Regular

Registered: 01/20/09
Posts: 450
They call it UPS Basic. What they do is, charge you the UPS rate, UPS ships your package to your local Post Office who delivers it. Great idea huh? Charge double the "if it fits it ships rate" then ship it the cheaper way. Of course, this is done to save you and I money.

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#3527882 - 12/01/09 Re: Midway USA's latest shipping scam [Re: carlm]
sandcritter Offline
Campfire Guide

Registered: 07/19/08
Posts: 3016
Loc: Beautiful NC
Hadn't noticed that till you mentioned it. Ordered few items last minute before leaving for wisconsin, to arrive UPS. They didn't make it to the doorstep and i left without them, oh well. Come to find out on returning - package was sitting in the mailbox all the while, with the mail i forgot to pickup before leaving town. Shipped USPS.
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#3527949 - 12/01/09 Re: Midway USA's latest shipping scam [Re: sandcritter]
RyanTX Offline
Campfire Ranger

Registered: 11/16/05
Posts: 1549
Loc: Lubbock, Texas
Not only that, but with the UPS Basic service, you can't track your package.

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#3527961 - 12/01/09 Re: Midway USA's latest shipping scam [Re: RyanTX]
hamr56 Offline
Campfire Regular

Registered: 05/15/08
Posts: 974
Loc: Wyoming
"And thats the way it is."

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#3527970 - 12/01/09 Re: Midway USA's latest shipping scam [Re: RyanTX]
heavywalker Offline
Campfire 'Bwana

Registered: 07/15/09
Posts: 12288
Loc: 40 Years too Late
Even worse when you have a PO box and you give them your physical address for shipping, the post office won't deliver it because they have no record of that address and no mailbox to drop it in if they did.


Edited by heavywalker (12/01/09)
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#3527995 - 12/01/09 Re: Midway USA's latest shipping scam [Re: heavywalker]
Rock Chuck Online   content
Campfire Oracle

Registered: 01/05/06
Posts: 29412
Loc: Filer, ID
I had something shipped to me by DSL, who doesn't come here. It went to the USPS the same way. It took it's sweet time getting here, for sure, and there was no way to track it.
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#3528012 - 12/01/09 Re: Midway USA's latest shipping scam [Re: Rock Chuck]
heavywalker Offline
Campfire 'Bwana

Registered: 07/15/09
Posts: 12288
Loc: 40 Years too Late
I am on the hold at Midway right now. The rep I talked to said that they know that they have a problem with UPS basic where people with a PO box will not get there package. But that the managment says it is a small percentage so they dont worry about it to much.
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#3528033 - 12/01/09 Re: Midway USA's latest shipping scam [Re: Rock Chuck]
DanD Offline
Campfire Regular

Registered: 12/15/07
Posts: 393
Loc: Michigan's U.P.
Here's another one: Asked for UPS and it was shipped UPS, check. Even got the tracking number. After 10 days checked on the tracking number. UPS has it that it was delivered and signed for six days previous to shipping address. But, no package. They, UPS suggests i call post office. Yup, seems it was delivered to post office for further delivery to my house six days previous. Postmaster says that they gave it to another jobber/vendor for delivery that same day. called jobber, yup, they have it and ask when can I pick it up. Huh? After another 30 minutes on the phone with them I convinced them it was in their best interest to deliver to my home.

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#3528078 - 12/01/09 Re: Midway USA's latest shipping scam [Re: DanD]
june6th1944 Offline
Campfire Regular

Registered: 12/10/05
Posts: 455
Loc: North Texas
There are other options besides MidwayUSA, "And that't the way it is."

Graf & Sons (they have one shipping rate with no minimum order amount)
Brownells
Natchez Shooters Supplies
MidSouth
Cabela's
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#3528085 - 12/01/09 Re: Midway USA's latest shipping scam [Re: DanD]
TexasTBag Offline
Campfire Regular

Registered: 07/09/08
Posts: 1145
Loc: Colorado Springs, CO
Its a good service option for them, it saves them probably $4 per package because it gets rid of the residential surcharge. It doesn't work the same way as the if it fits it ships because UPS is picking up the package and in a way subcontracting it to the USPS.

The reason its good for the customer is because they get full UPS tracking, they can have delivery to PO boxes and delivery on saturday for no extra fee.

We toyed around with the Fed Ex version for our e-commerece site, we would have used it for our free shipping option but we had trouble getting it to interface with our software,. Its not a scam and I doubt Midway is raking in cash with it, they still have to pay people to pack the orders and pay for the shipping supplies hence where handling fees come from.

Midway has bad customer service IMO. I placed an order online and forgot to add an item, called them right after I placed the order to see if they could add the other item and i was told no I would have to place another order and pay the shipping (item was $5 shipping was $9) That is such BS! I oversee a warehouse and call center and a fullfilment site, I can't believe they can't add an item to an order or wouldn't ship it for free..
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#3528089 - 12/01/09 Re: Midway USA's latest shipping scam [Re: DanD]
eh76 Offline
Campfire Oracle

Registered: 12/17/06
Posts: 52674
Loc: North of Liberalism in Wyoming
I just had them mail it to me....
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#3528105 - 12/01/09 Re: Midway USA's latest shipping scam [Re: RyanTX]
Heeler Offline
Campfire Regular

Registered: 02/03/09
Posts: 727
Loc: Cass Co, MO
Originally Posted By: RyanTX
Not only that, but with the UPS Basic service, you can't track your package.


According the their website you can.
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#3528145 - 12/01/09 Re: Midway USA's latest shipping scam [Re: Heeler]
Calvin Offline
Campfire Kahuna

Registered: 09/25/03
Posts: 15107
Loc: AK
Don't they give you several shipping options at Midway USA, when you check out?

I ordered stuff, and had it shipped via a flat rate box for $11. Not too bad, if you ask me.
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#3528180 - 12/01/09 Re: Midway USA's latest shipping scam [Re: TexasTBag]
biglmbass Offline
Campfire Tracker

Registered: 07/07/05
Posts: 6016
Loc: north AL
Quote:
Midway has bad customer service IMO. I placed an order online and forgot to add an item, called them right after I placed the order to see if they could add the other item and i was told no I would have to place another order and pay the shipping (item was $5 shipping was $9) That is such BS!


Happen to ask if they could cancel the entire order?

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#3528185 - 12/01/09 Re: Midway USA's latest shipping scam [Re: biglmbass]
Calvin Offline
Campfire Kahuna

Registered: 09/25/03
Posts: 15107
Loc: AK
They ship the same day, so adding an order probably would screw them up.
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#3528389 - 12/01/09 Re: Midway USA's latest shipping scam [Re: Heeler]
RyanTX Offline
Campfire Ranger

Registered: 11/16/05
Posts: 1549
Loc: Lubbock, Texas
Originally Posted By: Heeler
Originally Posted By: RyanTX
Not only that, but with the UPS Basic service, you can't track your package.


According the their website you can.


According to whose website?

I've had 3 packages shipped to me in the past couple of weeks, all of them were sent UPS Basic, and were from 3 different vendors. In each case, when you entered the tracking number on the UPS website, it would only show you that it was picked up and that it was on route. No expected delivery date was given for any of the packages, neither was a "location by location" tracking of the package as it was in route.

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#3528409 - 12/01/09 Re: Midway USA's latest shipping scam [Re: RyanTX]
Heeler Offline
Campfire Regular

Registered: 02/03/09
Posts: 727
Loc: Cass Co, MO
Originally Posted By: RyanTX
Originally Posted By: Heeler
Originally Posted By: RyanTX
Not only that, but with the UPS Basic service, you can't track your package.


According the their website you can.


According to whose website?

I've had 3 packages shipped to me in the past couple of weeks, all of them were sent UPS Basic, and were from 3 different vendors. In each case, when you entered the tracking number on the UPS website, it would only show you that it was picked up and that it was on route. No expected delivery date was given for any of the packages, neither was a "location by location" tracking of the package as it was in route.


I copied this exactly from Midway USA's website:

"UPS Basic -
Dependable, economical ground service with final delivery made by UPS or USPS. Delivery is typically one day longer than UPS Ground with full tracking capability to final delivery. UPS Basic is available to residential addresses in the lower 48 States."

I just ordered some stuff from Midway last month and pretty sure it came UPS Basic and I could track per relay station and expected delivery date.
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#3528421 - 12/01/09 Re: Midway USA's latest shipping scam [Re: carlm]
Mannlicher Online   happy
Campfire Oracle

Registered: 11/08/03
Posts: 49144
Loc: N. Central Florida, and Miami
I have no problems with Midway USA's shipping.
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#3528427 - 12/01/09 Re: Midway USA's latest shipping scam [Re: Heeler]
heavywalker Offline
Campfire 'Bwana

Registered: 07/15/09
Posts: 12288
Loc: 40 Years too Late
You can track your item but only until they deliver it to the post office. after that it gets there when it gets there.
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Vote out the incumbent

"Some people believe that appeasement is the solution to an enemy. I believe standing for what one knows is right needs no excuse, nor justification, nor appeasement" - Winston Churchill






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#3528504 - 12/01/09 Re: Midway USA's latest shipping scam [Re: Calvin]
ColdBore Offline
Campfire Outfitter

Registered: 01/05/05
Posts: 8759
Originally Posted By: Calvin
Don't they give you several shipping options at Midway USA, when you check out?


Exactly. If they offer an option that is cheaper, use it. Choose the one that is most advantageous, and order your stuff. It's not rocket science to figure out the best bottom line....

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#3528841 - 12/01/09 Re: Midway USA's latest shipping scam [Re: carlm]
5sdad Offline
Campfire Kahuna

Registered: 01/22/05
Posts: 19789
Loc: South of Minnesota
Shouldn't somebody be pointing out that anyone who doesn't like it can always start their own company? frown
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#3528919 - 12/01/09 Re: Midway USA's latest shipping scam [Re: 5sdad]
croldfort Offline
Campfire Guide

Registered: 08/18/03
Posts: 4539
Loc: SE KS
I live in KS. MidwayUSA is in MO. If I order AM today, the Big Brown Truck delivers PM tomorrow. It's happened many, many times using UPS Ground.

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#3528922 - 12/01/09 Re: Midway USA's latest shipping scam [Re: 5sdad]
Bulletbutt Offline
Campfire 'Bwana

Registered: 03/03/06
Posts: 10262
Loc: Between Seafire and Scott F
For your viewing pleasure at home, the ninth and tenth digits/letters in an 18-figure UPS tracking number denote method of shipping. For example, 03 is Ground and PP is Basic.
Also, there are two UPS Basics, Basic 1 and Basic 2. I don't know the difference, and don't care...as long as it works.
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#3528927 - 12/01/09 Re: Midway USA's latest shipping scam [Re: 5sdad]
RustyAxeCamp Offline
Member

Registered: 10/31/05
Posts: 216
Loc: Midland, MI
Originally Posted By: 5sdad
Shouldn't somebody be pointing out that anyone who doesn't like it can always start their own company? frown


Exactly. Midway is far superior to most of the mail order shooting supply houses out there. You will find far more positive feedbacks to the negatives.
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