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#6185616 - 02/17/12 Re: Anyone Buy From NOSLER PRO SHOP?? [Re: Prwlr]
hogan Offline
Campfire Regular

Registered: 12/08/06
Posts: 648
I will bitch one more time...

Ordered 6 packets of bullets, 50 to plastic envelope, right?

I requested SMALL flat rate box shipping. The bullets easily would've fit in the small $5 box. But they sent the pkg in Med Flat Rate at cost of $12 and Did Not Insure the pkg...

Cannot recall Any Vendor failing to insure, charge for insurance, on a purchase I made... But Nosler didn't insure. Nosler didn't give me the option to buy insurance. Nosler did buy Delivery Confirmation, but What The Heck! Is Everything FUBAR with them?

Most of you boys are just Nosler Love-Slaves; I know that... Bow down to the holy partition bullet and worship the accubond!

But the whole experience just shouts out how inept the company is and how little they care about their online customer and responding to buyers who've already Paid Money.

There are online sites that have lower prices than you can believe, but there is no human interaction or way to inquire/trace an order.

The whole Gun Business on the whole is a can of worms these days and all these schmucks will promise you anything to get your money but you are on your own after that.

I am sick and tired of the BS and even Fraud that goes on. This forum is one of the best, but many others are just a means to shill product and make sales for the vendors who pay to be on-site and donate product to the site.

Nosler has a class reputation and it is a shame the owners don't understand that failures like this are a Big Negative and Denigrate Reputation.

Pretty hard to prove "bullet failure"...
Very easy for Customer to feel abused and disregarded and decide he can do without the stuff

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#6185644 - 02/17/12 Re: Anyone Buy From NOSLER PRO SHOP?? [Re: hogan]
hogan Offline
Campfire Regular

Registered: 12/08/06
Posts: 648
One more thing,

Years ago I bought some 250gr Partitions from a guy on this or the LRH forum. The guy shipped them Flat rate and they were put in the box with some packing worms, but not sealed very well.

The box got lost in transit, by the time it arrived, the guy had given me a refund via Paypal already. I paid about $90 for 150 bullets. The bullets rattled around and broke the boxes and made a hole in the box. I refused delivery and the guy got however many of his bullets back that survived the poor packing job, but...

Just saying, Nosler didn't pack their box much better, the poly bags were sealed rather than ziploc bagged, but packed securely in the small FR box, the bullets are better suited to delivery.

Nosler just does things its own way; and by damn, that is good enough for you if you want a deal on their bullets. It had better be good enough for you, cause that's as good as it's gonna get!


Edited by hogan (02/17/12)

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#6185698 - 02/17/12 Re: Anyone Buy From NOSLER PRO SHOP?? [Re: hogan]
Prwlr Offline
Campfire Ranger

Registered: 12/19/07
Posts: 2152
Loc: Colorado Springs, CO
Don't order from them anymore - end of your problem, leaves more for me laugh

PS All of this extra stuff - multiple size boxes, tracking numbers, insurance, costs more. I would rather have cheaper bullets. We have become really spoiled by all the instant this and instant that now a days. In the old days we would send a money order and wait for weeks to see if the package would arrive. The insurance on 4 bags of bullets would probably increase the cost by 10 - 15% not worth it. If I was ordering 1000's of $ worth of bullets at a time I would probably want insurance but for a few bags, I would rather have the savings in bullets. The flat rate box is a relatively new thing and I really appreciate it. In the past I would have had to pay $15 - $20 for shipping on a typical order.


Edited by Prwlr (02/17/12)
_________________________
Ed

A person who asks a question is a fool for 5 minutes the person who never asks is a fool forever.

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#6185770 - 02/17/12 Re: Anyone Buy From NOSLER PRO SHOP?? [Re: Prwlr]
czsharpshooter Offline
Campfire Regular

Registered: 07/20/11
Posts: 695
Loc: State of Jefferson
I have bought from the Pro shop numerous time, however I have never ordered from them. I grew up about 45min from their factory and my parents still live there. I would just stop in at the shop whenever I was in the area.

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#6185803 - 02/17/12 Re: Anyone Buy From NOSLER PRO SHOP?? [Re: czsharpshooter]
Prwlr Offline
Campfire Ranger

Registered: 12/19/07
Posts: 2152
Loc: Colorado Springs, CO
Ned

When I placed my order you could not specify the amount. I just checked the site after reading your post and found that it had changed and a new window opened up and you could specify the amount. Looks like they are still working on the site. Good thing.
_________________________
Ed

A person who asks a question is a fool for 5 minutes the person who never asks is a fool forever.

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#6185844 - 02/17/12 Re: Anyone Buy From NOSLER PRO SHOP?? [Re: Prwlr]
kk alaska Offline
Campfire Guide

Registered: 02/19/01
Posts: 3692
Loc: Eagle River Alaska
Just got an order in today 6.5 X 140 Gr NBT. They now had flat rate shipping to AK $12 about time since it costs the same anywhere in the US. You could do it before but you had to specify it in special mailing instructions.

My only complaint is they need a more secure label on plastic bags. I hope the popularity fades and they can keep more in stock for Me, been buying seconds since about 1978 When I lived in Madras OR.
_________________________
kk alaska

Alaska 7 months of winter then 5 months of tourists

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#6185847 - 02/17/12 Re: Anyone Buy From NOSLER PRO SHOP?? [Re: Prwlr]
HawkI Offline
Campfire Kahuna

Registered: 06/10/07
Posts: 16057
Loc: The Hawkeye State
Originally Posted By: Prwlr
Don't order from them anymore - end of your problem, leaves more for me laugh

PS All of this extra stuff - multiple size boxes, tracking numbers, insurance, costs more. I would rather have cheaper bullets. We have become really spoiled by all the instant this and instant that now a days. In the old days we would send a money order and wait for weeks to see if the package would arrive. The insurance on 4 bags of bullets would probably increase the cost by 10 - 15% not worth it. If I was ordering 1000's of $ worth of bullets at a time I would probably want insurance but for a few bags, I would rather have the savings in bullets. The flat rate box is a relatively new thing and I really appreciate it. In the past I would have had to pay $15 - $20 for shipping on a typical order.


I just buy new from Midway or Graf's. Always get what you want and pay for.

The people who want to spend the least amount of money demand the most schit.
Those who cater to them rarely have their schit together for that type of clientele....or even close.
_________________________
" 'Hey look at me!' Who gives a schit about YOU. There's ten other guys out there".
Dick Butkus


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#6185852 - 02/17/12 Re: Anyone Buy From NOSLER PRO SHOP?? [Re: hogan]
SU35 Offline
Campfire 'Bwana

Registered: 08/14/02
Posts: 12033
Quote:
I will bitch one more time...

Ordered 6 packets of bullets, 50 to plastic envelope, right?



Hogan, you're worse than a woman buying a dress.

I buy nothing but 2nds for what now? Since Dillon started selling them in 90.

I love them and find it great that people like you hate to deal with Nosler. Just more for the Nosler lovers.

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#6186133 - 02/17/12 Re: Anyone Buy From NOSLER PRO SHOP?? [Re: hogan]
ColdBore Offline
Campfire Outfitter

Registered: 01/05/05
Posts: 8759
Originally Posted By: hogan
I will bitch one more time...


Something tells me it won't be just "one more time"...

Quote:
But they sent the pkg in Med Flat Rate at cost of $12 and Did Not Insure the pkg...


Pretty obvious when you sign in to their site, that it is now a FLAT RATE SHIPPING FOR $12. Nice big letters across the screen. $12 for whatever size order you place. Guys used to bitch they charged too much on larger orders, now it's cheaper for most orders.

I'm curious.... as upset as you were earlier, why did you place this latest order, if you just knew how terrible the place was?

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#6186142 - 02/17/12 Re: Anyone Buy From NOSLER PRO SHOP?? [Re: hogan]
ColdBore Offline
Campfire Outfitter

Registered: 01/05/05
Posts: 8759
Originally Posted By: hogan
Very easy for Customer seller to feel abused and disregarded and decide he can do without the stuff sale


I'm betting lots of guys on here are thinking this about dealing with you, if they have stuff for sale here on the classifieds.

I know I'd sure think twice before sending you something, then having you refuse delivery, flame me nonstop, and carry on the way you do. crazy

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#6186151 - 02/17/12 Re: Anyone Buy From NOSLER PRO SHOP?? [Re: hogan]
Steelhead Offline
Campfire Oracle

Registered: 10/17/02
Posts: 73783
Loc: Between Glib and Flippant
Originally Posted By: hogan
I will bitch one more time...

Ordered 6 packets of bullets, 50 to plastic envelope, right?

I requested SMALL flat rate box shipping. The bullets easily would've fit in the small $5 box. But they sent the pkg in Med Flat Rate at cost of $12 and Did Not Insure the pkg...

Cannot recall Any Vendor failing to insure, charge for insurance, on a purchase I made... But Nosler didn't insure. Nosler didn't give me the option to buy insurance. Nosler did buy Delivery Confirmation, but What The Heck! Is Everything FUBAR with them?

Most of you boys are just Nosler Love-Slaves; I know that... Bow down to the holy partition bullet and worship the accubond!

But the whole experience just shouts out how inept the company is and how little they care about their online customer and responding to buyers who've already Paid Money.

There are online sites that have lower prices than you can believe, but there is no human interaction or way to inquire/trace an order.

The whole Gun Business on the whole is a can of worms these days and all these schmucks will promise you anything to get your money but you are on your own after that.

I am sick and tired of the BS and even Fraud that goes on. This forum is one of the best, but many others are just a means to shill product and make sales for the vendors who pay to be on-site and donate product to the site.

Nosler has a class reputation and it is a shame the owners don't understand that failures like this are a Big Negative and Denigrate Reputation.

Pretty hard to prove "bullet failure"...
Very easy for Customer to feel abused and disregarded and decide he can do without the stuff



Put your husband on, this is guy talk.
_________________________
3


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#6187321 - 02/17/12 Re: Anyone Buy From NOSLER PRO SHOP?? [Re: Steelhead]
Daveh Offline
Campfire Outfitter

Registered: 04/01/03
Posts: 8464
Loc: SE WASH STATE
They do take orders over the phone.......
_________________________
But as for me and my house we will serve the Lord. Joshua 24:15
I can do all things through Christ who strengthens me. Phil. 4:13

I DON'T NEED A WSM AS I HAVE A WEATHERBY!

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#6187568 - 02/17/12 Re: Anyone Buy From NOSLER PRO SHOP?? [Re: Daveh]
hogan Offline
Campfire Regular

Registered: 12/08/06
Posts: 648
Sticks N Stones boys...

I have ordered from MidSouth and gotten a Redding Die set sent out in Small Flat Rate Box and charged Actual Shipping Costs.

Can't see the point? Yeah, KK, the labels are too crummy to stay on the pkgs. Had 2 out of the 6pkgs that the labels came off in the box. One thing, they probably spent $2 on the packing styrene.

One other thing, Nosler is So NOT Web-Savvy that they use a postage meter and tack-on Delivery Confirmation. Shows that they are too ignorant to use USPS website which provides Delivery Confirmation FREE. ETA... And using USPS.com also saves 15% on postage costs; Nosler can't be bothered with that evidently.

Does Nosler care about their customers? Not from what they showed me.

They must get TONS of irate callers. Why else would "Gary" jump the gun and accuse me of "negativity" before I made even one comment or asked "Why don't you have anyone available from 12-1pm to take customer calls about their purchases?

The real question is, WHY does Nosler allow a character like "Gary" to answer the phone and play passive/agressive games with their customers?

Customers are what makes business work. If Nosler cared more about hiring employees who understood this, they might have a functional website and buy the products they've said they were going to stock for the last 2yrs...


Edited by hogan (02/17/12)

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#6187625 - 02/17/12 Re: Anyone Buy From NOSLER PRO SHOP?? [Re: hogan]
gene270 Offline
Campfire Ranger

Registered: 09/27/08
Posts: 1929
Loc: virginia
I bet the shooters pro shop accounts for less than one percent of noslers business and they use it as more of an outlet than a profit center in hope that customers appreciate the reduced cost of goods and accept it for what it is.If it doesnt meet your standards then just move on to another retailer as there are plenty out there as you state that do it better than nosler


gene

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#6187679 - 02/17/12 Re: Anyone Buy From NOSLER PRO SHOP?? [Re: hogan]
efw Offline
Campfire 'Bwana

Registered: 12/01/07
Posts: 12652
Loc: Mi.
Just to echo Gene, you're dealing with shootersproshop not Nosler per se... that is, you're buying through a discount clearinghouse for Nosler's seconds.

I get irritated by what I perceive as poor service, too, but I just take my business elsewhere.

My experience w/ shootersproshop is only 2 orders deep, but both have been fine experiences. Not outstanding nor poor, just fine. I get the price I want knowing that I won't get the tracking and amenities that MidwayUSA et al charge me for.

Let your money reflect your thoughts on the subject. Sounds like you're outnumbered here, though, and if you're a true curmugeon like me, that won't bother you either.
_________________________
I need a drink of something like water
I need a taste of love divine
Sometimes you just gotta do what you oughta
Sometimes you bring up the water when the well is dry

-Buddy Miller

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#6187690 - 02/17/12 Re: Anyone Buy From NOSLER PRO SHOP?? [Re: efw]
Brad Offline
Campfire Kahuna

Registered: 10/31/00
Posts: 22654
I've been buying from Shooters Pro Shop for at least 6 years.

Great people, great service.

My latest order was 1,250 qty .277/150 Partition's...
_________________________
For Perspective, A Hobby Is Something To Pass The Time Until You Die.

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#6187767 - 02/17/12 Re: Anyone Buy From NOSLER PRO SHOP?? [Re: hogan]
Rancho_Loco Offline
Campfire Kahuna

Registered: 12/06/04
Posts: 20372
Loc: The Bozone, Montana
_________________________
Originally Posted By captain seafire
I replace valve cover gaskets every 50K, if they don't need them sooner...

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#6187893 - 02/17/12 Re: Anyone Buy From NOSLER PRO SHOP?? [Re: hogan]
ColdBore Offline
Campfire Outfitter

Registered: 01/05/05
Posts: 8759
Originally Posted By: hogan
...the labels are too crummy to stay on the pkgs...

One other thing, Nosler is So NOT Web-Savvy....

Shows that they are too ignorant...

....Nosler can't be bothered...

Does Nosler care about their customers? Not from what they showed me.

Yadda yadda yadda....



Originally Posted By: ColdBore
Originally Posted By: hogan
I will bitch one more time...


Something tells me it won't be just "one more time"...


Told ya.... whistle laugh

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#6187945 - 02/17/12 Re: Anyone Buy From NOSLER PRO SHOP?? [Re: ColdBore]
deflave Online   content
Campfire Oracle

Registered: 08/17/07
Posts: 44080
Loc: Havre, Montana
LMAO!

I like Nosler's Pro Shop.

They've treated me well.


Travis

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#6189321 - 02/18/12 Re: Anyone Buy From NOSLER PRO SHOP?? [Re: ColdBore]
Whttail_in_MT Offline
Campfire Guide

Registered: 02/17/04
Posts: 3748
Originally Posted By: ColdBore
Pretty obvious when you sign in to their site, that it is now a FLAT RATE SHIPPING FOR $12. Nice big letters across the screen. $12 for whatever size order you place.


Oh, I don't know about that... wink

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#6189502 - 02/18/12 Re: Anyone Buy From NOSLER PRO SHOP?? [Re: Whttail_in_MT]
Elkmen Offline
Campfire Regular

Registered: 04/19/11
Posts: 879
I watch their site closely for the 2nds, I got the 175, 7mm PTs for $14.95 last year, plus shipping. Pretty good price besides no state sales tax, which covers at least half of the shipping cost for me.

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#6190568 - 02/18/12 Re: Anyone Buy From NOSLER PRO SHOP?? [Re: Elkmen]
hogan Offline
Campfire Regular

Registered: 12/08/06
Posts: 648
What is interesting is that Nosler Pro Shop is showing discounts on 1st quality bullets they're calling "overstocks"...

It is one thing to undercut your dealers by offering "factory 2nds", but now undercutting their prices by selling "overstocks" for less on your own website?

FYI: The shipping label on the box clearly was Nosler Inc, not Shooter's Pro Shop.

I think if I was a stocking dealer, I would take issue with Nosler for undercutting me. Maybe wouldn't order so deep an inventory? Might be a headsup for you boys, do you some good in the $$ dept... Watch for overstocks that will save you money.

Still find it REMARKABLE that they ship customer mdse w/o insurance.

Still find it REMARKABLE that they employ personnel who are defensive as hell, BEFORE Customer voices even one complaint.

Still find it REMARKABLE that Nosler has the most inept website and customer service I've encountered. Even companies with 5 total employees do better than this...


Reading your comments is so much fun, I'm gonna order more whenever I can and come back to this forum and share my experiences. Who knows? Maybe John Nosler's great grandson reads this forum? He'd be right at home with all the other kiddies...


Edited by hogan (02/18/12)

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#6190589 - 02/18/12 Re: Anyone Buy From NOSLER PRO SHOP?? [Re: hogan]
hogan Offline
Campfire Regular

Registered: 12/08/06
Posts: 648
One other thing... (you knew it was coming!)

I was halfway amazed that I actually received the mdse I ordered. When I clicked on the bullets listing and clicked 5 more times to buy a total of 6 packets, the bullet shown was completely different weight from the one I clicked on.

Ineptitude. If you have a webpage for selling, make sure everything correlates and matches description for what customer clicks on to order.

Seems pretty straightforward, don't it?
Must be rocket science to Nosler, or maybe that great grandson is just learning the wonders of HTML and web design?

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#6190636 - 02/18/12 Re: Anyone Buy From NOSLER PRO SHOP?? [Re: hogan]
castandblast Offline
Campfire Guide

Registered: 02/08/05
Posts: 2568
Loc: Central Oregon
So you have a 100% positive customer satisfaction rate for the sales you've made here, right?

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