I'm sure some would..

I don't do things like that.. Honesty keeps me very busy..

And if that's the case, I tell 'em just that..

Never had a beef by bein' honest... Can't see changin' now..

Aaahh the old Jammaster or Scattermatic 742!

Fortunately, I seldom have to order gun parts from the factory, but recent experiences have left me wondering.

It took me dealing with four employees and three separate shipments to get a couple of Marlin parts from Remlin. The employees tried to be helpful, but only the fourth got it all together. Had a similar experience with Rossi, and never did get the parts.

I believe part of the problem is that the companies don't have and provide adequate, workable, schematics and parts lists. I went back and forth on the phone and listened to the employees going tap, tap, tap, on their computers trying to identify the parts. The schematics are typically for a generic model, not the variants, and that's a big part of the problem.

But what do I know? Must drive the professional smiths crazy dealing with this stuff on a regular basis.

Paul

What helps us is that we usually have very good knowledge of exactly what we're askin' for. In my case, I have a full set of most makers' parts lists so I can specify the exact part number I need.. Saves the idiots from attempting to decipher what a customer is askin' for.. Most firearms owners that I've run into have no idea what to call a certain part. And it DOES take a while to learn the proper name of every part..

Only rarely will I get a wrong part in - maybe once every two years.. Guess I've been lucky..

Makes sense, but it confirms what I said about having a proper schematic and parts list for the specific firearm.

Both of my recent cases involved a new rifle that came with an owner's manual with a generic schematic that didn't show the parts for my particular rifle. The Rossi has a schematic, but no parts number reference list. I don't understand why it would be so difficult or costly to pack a specific schematic and list with a new gun; many come that way or used to. At least you should be able to go to the company's website and get a link you can access with the gun's serial number.

It ain't rocket science. In my situation, there's no way a cap or tip should be confused with a tenon, which is what one employee swore was the case.

Paul

Back when they started talking about coming out with the new xmark trigger, we were at the SHOT show and went in to Remingtons area.

I asked a young kid in a cheap suit that didnt fit him if they had any of the new triggers beouse I would like to see one. Sure, he says, right over here. He hands me one on an action attached to a wooden block.

I made the comment when I looked at it "good, it dosnt lock the bolt" he said, "we have never made a trigger that locked the bolt."

There was a time when you had shooters running Remington, now you just have employess working there.

Years ago several manufacturers did place a schematic and parts sheet with the firearm.. I think they got away from it due to the fact that, by the time many owners needed a part, the price noted on their list was about 1/10 of what it NOW costs..

I just sold a Firestar M43 and part of the docs that came with it was a full-blown schematic and parts list w/prices.. Man, were THOSE cheap..


Also, nowadays, many manufacturers refuse to sell certain (if not all) parts to owners - marking them internally for 'gunsmith sale only'...

Oh, and try to get some Ruger parts; if it isn't related to sights or simple screws, fuggetaboutit..

LMAO.. Yeah, that's what I'm talkin' about..

You'd think, at least at a show like the SHOT show, that they'd actually have all their people attending KNOW what the heck they're talkin' about..

That doesn't make complete sense. ID'ing the part is the main thing. The price comes later, and can be expected to change over time. Not a reason to fail to provide a decent schematic, IMO.

Paul

yes indeed......