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Joined: Dec 2005
Posts: 2,928
Campfire Regular
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Campfire Regular
Joined: Dec 2005
Posts: 2,928 |
Agree with the customer service. However, on the communication, it cuts both ways. With the 'net, words spreads faster than it ever has. I would say a 'smith's business can change overnight if the work is egregious enough that warrants spreading the word.
Plus, these days communication as well as customer service seem to have vanished into history, and gunsmiths are no exception.
Paul
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Joined: May 2002
Posts: 10,596
Campfire Outfitter
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Campfire Outfitter
Joined: May 2002
Posts: 10,596 |
True enough, but it never ceases to amaze me how many businesses seem to care so little about their reputations, contractors in particular. Some stay in business year after year despite crappy reputations.
I was once in the shop of a gunsmith who was doing subcontract barreling for a major manufacturer. There were brand new actions all over the shop floor. He told me one of his employees has screwed up the extractor cuts on some 16 custom barrels. I never asked him what was done with them.
Paul
Stupidity has its way, while its cousin, evil, runs rampant.
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Joined: Jan 2003
Posts: 4,068
Campfire Tracker
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Campfire Tracker
Joined: Jan 2003
Posts: 4,068 |
If the guy doesnt want to make it right, just enter him in one of Buckmasters contests. They will hound him day and night from now on
Crossed Arrows Archery LLC Authorized Obsession Bows Dealer Custom Strings/Tuning www.crossedarrowsarcheryllc.comBlack Eagle Arrows Pro Staff, Montana Black Gold Shooting Staff, Dead Center Archery Products Shooting Staff
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