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Joined: Nov 2013
Posts: 28,714
Campfire Ranger
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OP
Campfire Ranger
Joined: Nov 2013
Posts: 28,714 |
A while back I ordered a couple 250 count boxes of bullets from Midway at a a good price. As part of their new, reduced shipping rates, I suppose, they shipped them via UPS Surepost, which delivers your shipment to a local P.O. for final delivery by a mail carrier. When I tracked the package, I found that, as often happens, it was going to be delivered directly by UPS, as they were going to be in my area that day. Later, when I checked again, the package had been delivered to a loading dock somewhere in nearby Martinsburg. Supposing that they had decided to take them to a P.O. after all, I set it aside for a couple of days.
On Monday, I decided to check again. After about an hour on the phone, it was determined that my bullets had been delivered to, and signed for by, the Macy's warehouse in Martinsburg.
I am now the proud owner of, not 500 40gr. .224 Varmageddons, but of a UPS lost package investigation, which will take 6 business days, more or less to complete, at which time, UPS will reimburse Midway for my stuff. Midway will then re-ship my order, this time by regular UPS, which at least will mean that another driver will handle my delivery, not the Bozo that hosed up the last one. I'm sure I also will get a nice apology from UPS, which costs them nothing, and does nothing to make up for my time, trouble and aggravation.
By the way, Midway was very helpful when I called.
Venting completed.
What fresh Hell is this?
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Joined: Nov 2013
Posts: 28,714
Campfire Ranger
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OP
Campfire Ranger
Joined: Nov 2013
Posts: 28,714 |
Looks like I only get to whine about this for a day.
Today, the FedEx guy pulled up with my bullets. Macy's, on their own dime, sent my stuff to my door!
Pretty good customer service considering I'm not really a customer.
Please note that Macy's wisely used FedEx instead of the brown guys.
What fresh Hell is this?
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Joined: Jul 2004
Posts: 13,250
Campfire Outfitter
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Campfire Outfitter
Joined: Jul 2004
Posts: 13,250 |
Don't you just hate it when they cut your legs right out from under you? 
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Joined: May 2002
Posts: 10,245
Campfire Outfitter
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Campfire Outfitter
Joined: May 2002
Posts: 10,245 |
Wow! Macys! I would never have seen that coming.
Hey - at least you could track the package. I'm still dealing with one that seems to have left no track.
Lunatic fringe....we all know you're out there.
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Joined: Dec 2011
Posts: 10,972
Campfire Outfitter
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Campfire Outfitter
Joined: Dec 2011
Posts: 10,972 |
What did Midway tell you? I think it is their responsibility to get your goods delivered to you and they should do whatever is necessary to make that happen after you have paid them.
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Joined: May 2002
Posts: 10,245
Campfire Outfitter
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Campfire Outfitter
Joined: May 2002
Posts: 10,245 |
What did Midway tell you? I think it is their responsibility to get your goods delivered to you and they should do whatever is necessary to make that happen after you have paid them. If that question is directed at me, it wasn't a Midway purchase. It was Amazon. They are at least acting like they're fixing it, but it ain't over yet.
Lunatic fringe....we all know you're out there.
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Joined: Mar 2006
Posts: 20,874
Campfire Ranger
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Campfire Ranger
Joined: Mar 2006
Posts: 20,874 |
My last MidwayUSA shipment was 8 days shy of a month getting to my house.
Location Date Local Time Activity
Baytown, TX, United States 07/11/2014 12:54 P.M. Delivered
07/11/2014 3:22 A.M. Arrival Scan
Houston, TX, United States 07/11/2014 2:19 A.M. Departure Scan
07/11/2014 12:21 A.M. Arrival Scan
Dallas, TX, United States 07/10/2014 8:09 P.M. Departure Scan
07/10/2014 6:12 P.M. Arrival Scan
Vernon, TX, United States 07/10/2014 2:24 P.M. Departure Scan
07/10/2014 1:41 P.M. Arrival Scan
Trinidad, CO, United States 07/10/2014 3:39 A.M. Departure Scan
07/10/2014 3:17 A.M. Arrival Scan
Commerce City, CO, United States 07/09/2014 11:38 P.M. Departure Scan
07/09/2014 2:36 P.M. Arrival Scan
Casper, WY, United States 07/09/2014 10:24 A.M. Departure Scan
07/09/2014 7:28 A.M. Arrival Scan
Billings, MT, United States 07/09/2014 5:49 A.M. Departure Scan
Billings, MT, United States 07/07/2014 6:08 P.M. Your package has been delayed due to events beyond our control. We're adjusting delivery plans as quickly as possible. / Delivery will be rescheduled.
Billings, MT, United States 07/06/2014 6:34 P.M. Your package has been delayed due to events beyond our control. We're adjusting delivery plans as quickly as possible. / Delivery will be rescheduled.
Billings, MT, United States 07/01/2014 8:15 P.M. Your package has been delayed due to events beyond our control. We're adjusting delivery plans as quickly as possible. / Delivery will be rescheduled.
Billings, MT, United States 06/30/2014 8:19 P.M. Your package has been delayed due to events beyond our control. We're adjusting delivery plans as quickly as possible. / Delivery will be rescheduled.
06/30/2014 5:51 A.M. Arrival Scan
Miles City, MT, United States 06/30/2014 12:03 A.M. Departure Scan
Miles City, MT, United States 06/27/2014 6:47 P.M. Origin Scan
06/27/2014 3:43 P.M. Pickup Scan
United States 06/19/2014 4:03 P.M. Order Processed: Ready for UPS
"I never thought I'd live to see the day that a U.S. president would raise an army to invade his own country."
Robert E. Lee
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Joined: Jan 2005
Posts: 12,359
Campfire Outfitter
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Campfire Outfitter
Joined: Jan 2005
Posts: 12,359 |
wow, Billings was sure a holdup there... ???
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