Home Forums Hunting & Shooting Hunting Rifles Beretta's response to my ejection issue with Sako 85 long action

Thank you for contacting Beretta Customer Support.

Beretta's Service Position on this issue is shown below:

"Occasionally, we receive customer complaints regarding Sako 85 rifles ejecting spent cases that either strike the scope or strike the scope turret and fall back inside the action of the rifle. This situation is predominately caused by both the scope mounts and type of scope (particularly scopes with extended turrets) installed on the rifle. A secondary consideration is how rigorously the bolt is operated by the user.

Beretta will not consider rifles that exhibit the condition above to be a warranty issue. Provided that the rifle fully extracts and ejects the spent casing, the rifle will be considered functional and serviceable. Sako cannot anticipate every possible scope mounting configuration when designing their rifles. Since the selection and installation of the scope and mounts are determined by the owner, it is the owner�s responsibility to ensure that the system will not interfere with the operation of the rifle."

Regarding your specific inquiry, there is no "fix" for this condition as the ejector is not adjustable in this rifle. The comments that you have read regarding "extractor spring pressure" are not valid. The spring pressure does not affect the ejection trajectory of the casing. The bottom line is if the rifle extracts and ejects the casing, it is considered functional.

Finally, in spite of the Internet chatter, a review of the service history for the Sako 85 rifle over the past 24 months indicates that a fraction of a percent of the rifles sold are returned for service for this issue.

Our suggestion would be to experiment with different scope mounts and/or type of scope to determine what will work best on your rifle.

Best regards,

Beretta Customer Support

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This is refusing to take responsibility for a defective product. I will not stop here. I promise you that. To say this is not a known and obvious problem is an outright falsehood. The cartridge ejection system on the Sako 85 long action is faulty. When a cartridge case is ejected straight up with a modern bolt action at slow speed, moderate and fast speed it is not the fault of the rifle scope or mounts. Ejecting straight up the case will strike the scope no matter the tube diameter or ring height. I am extremely dissatisfied with your response. To respond in this manner is insulting. You are already getting extremely bad advertising because of your refusal to provide a remedy for this issue. I can assure you I will do my part to extend this service. Good day.

That's just plain BS. Either the design, parts, or assembly are faulty. I'm running a Zeiss 1" diameter tube with standard turrets in Leupold Medium height rings. You just don't get more plain vanilla than that. The cartridge cases eject STRAIGHT UP. It wouldn't matter if I was using a 30mm tube with target turrets. Nor would it matter the ring height. If the cases eject straight up they cannot clear the scope. And the rifle is meant for scope mounting because it has internal bases and no open sights. You can give me all the company position responses you like but that does not change the facts.

I am retired from over 25 years of sales and/or service of capital medical equipment. I am very familiar with design issues and customer service. Fortunately for you the FDA does not get involved with firearms. I say all this to let you know I'm familiar with how product issues can arise and how they are handled. On this issue you have your corporate head in the sand. At this point I am not sure of my next step. But I assure you there will be a next step. There are agencies that complaints on product defects such as this can be directed to. I am not at all happy with your response.

Maybe get open sights installed.

This is what happens when you support the French.




Travis