Customer orders 4 boxes each of 3 different calibers of ammo (total of 12 boxes) from reputable online dealer. 2 of the calibers offered at good prices the other caliber at an exceptional price. Almost too good to be true.
Customer gets shipping notice 2 days later. The day before the ammo is due to arrive, the customer tracks shipping and sees seller's request to return to sender. Next day, UPS shows tracking back to seller. Customer's account shows no notes/explanation, nor does seller email explanation.
Customer makes numerous attempts to call and email seller with no luck. After a grand total of holding on the phone for over an hour, customer talks to human who tells customer that seller made a mistake with the ammo that was priced almost too good to be true. They will remove it from the order, refund customer the difference and reship the remainder the day it comes back.
One week after ammo arrives back at seller, customer has no new shipping notification. Customer emails seller asking when it will ship. 2 days later customer gets an email response that gives new tracking number. 21 days after seller placed initial order, customer receives 8 boxes of correct ammo. Ammo boxes are showing the signs of being well traveled. No refund showing on customer account.
To customer's surprise the next day another shipment arrives. It contains the same 8 boxes of ammo as the previous day. Customer checks bank account and amount of 4 boxes originally recalled is credited to account.
Customer is now $260 to the good with the company that recalled an order over a price that was about 10 bucks a box too good on 4 boxes of ammo. Customer doesn't need the extra ammo shipped in error. Customer has had enough of seller's incompetence and doesn't wan't to have to invest even more time in trying to contact seller, and doesn't want the goddam inconvenience of mailing the crap back.
Customer should:
A. Do the right thing no matter the burden. B. Say Fugk the incompetent seller. C. Get schidtfaced, surf midget porn and let fate take over.
If they want to play games then they should be on the ball with their stupid games…sorry Charlie, “you” tried to get cute with the bait and switch but weren’t smart enough to do it properly. They should not have had it returned in the first place. You have 8 extra boxes and they have a lesson in not being a dipshit.
Three women interview for a bank teller job. The final question during the interview was, "If you find $10,000 extra in your cash drawer at the end of the day, what would you do?"
A. The first woman answers, "I'd keep it."
B. The second woman answers, "I'd give it back."
C. The third woman answers, "I'd keep it for a time to draw interest, then I'd give it back."
Definitely B and C, never ever pass up the midget porn!!
And as a get even........send a bill for your time and effort, code it as something acceptable. Send it repeatedly until it is paid, if not paid make up a letter that tells them they are going to collections. Lol, f they don't pay it at least it'll piss them off!
I actually had one pay it for $150.00, these dumb jackasses wasted 3 hours of my time, they paid when I sent the collections letter. I was real skeptical when I went to cash the check but it didn't bounce and the bank was happy.
It will cost customer money to ship the ammo back. It wasn't the customer's error so customer shouldn't be out money to make things right.
I'd email the seller and advise them of the issue. Further advise that I would be more than willing to return the extra ammo, upon receipt of payment for my time and expenses in dealing with the ammo issue plus an appropriate amount for the return shipping. I would add up my time on phone calls and emails, plus time to pack the ammo for shipping, taking it to the shipper, fuel expenses, etc...
Pretty sure all of those expenses and time would at least equal the cost of the ammo to be returned. If the seller doesn't want to pay my expenses and time, that's on them. Odds are pretty good that I'd be keeping the ammo.🙂
I’m aware that my way of handling this is not a given option.
But I would make ONE last call to let them know their error, and you will accept a shipping ticket via email to ship the stuff back ON THEIR dime.
Then let fate take its course.
Yes,
I have been known to take this option in the past, though it may be a PIA.
Got a deal going on now with Amazon. I ordered a Gerber folder a couple weeks ago. It must have gotten lost in transit for a while. I got two emails that "shipment is delayed", then two days ago an email stated "shipment is undeliverable. Refund is forthcoming." I intended the knife as a gift for my Son in Law, so I submitted a new order. Today, the knife was on the porch.
In this case, the value is only $40. But if it gets credited back to my account, I will call Amazon so they can reverse the refund.
You’re all wrong. They shouldn’t be accepting any returns on ammo regardless of the circumstances. To do so is a safety risk to others. As an example, someone could have reloaded them using unique which would, of course, wreck anyone’s firearm and endanger the life and limb of the shooter. PB, you owe it to your fellow shooters to keep it.
In case you are wondering, I had a similar occurrence happen with Nosler. I ordered 500 rounds of their custom loaded 222 ammo. What I got was 222 Magnum. I notified them of the error and offered to ship it back. They said keep it for the above reason and promptly sent me what I ordered.
You’re all wrong. They shouldn’t be accepting any returns on ammo regardless of the circumstances. To do so is a safety risk to others. As an example, someone could have reloaded them using unique which would, of course, wreck anyone’s firearm and endanger the life and limb of the shooter. PB, you owe it to your fellow shooters to keep it.
In case you are wondering, I had a similar occurrence happen with Nosler. I ordered 500 rounds of their custom loaded 222 ammo. What I got was 222 Magnum. I notified them of the error and offered to ship it back. They said keep it for the above reason and promptly sent me what I ordered.
But you gave them the option and your conscience was clear.
You’re all wrong. They shouldn’t be accepting any returns on ammo regardless of the circumstances. To do so is a safety risk to others. As an example, someone could have reloaded them using unique which would, of course, wreck anyone’s firearm and endanger the life and limb of the shooter. PB, you owe it to your fellow shooters to keep it.
In case you are wondering, I had a similar occurrence happen with Nosler. I ordered 500 rounds of their custom loaded 222 ammo. What I got was 222 Magnum. I notified them of the error and offered to ship it back. They said keep it for the above reason and promptly sent me what I ordered.
But you gave them the option and your conscience was clear.
Yes. I would call them up and ask if they accepted returns on ammo. When they give you the biz, tell them good - then you won’t be wanting the extra you sent me. If they’re that duplicitous with the initial order; they’ll hang themselves with their own greed.
Definitely B and C, never ever pass up the midget porn!!
And as a get even........send a bill for your time and effort, code it as something acceptable. Send it repeatedly until it is paid, if not paid make up a letter that tells them they are going to collections. Lol, f they don't pay it at least it'll piss them off!
I actually had one pay it for $150.00, these dumb jackasses wasted 3 hours of my time, they paid when I sent the collections letter. I was real skeptical when I went to cash the check but it didn't bounce and the bank was happy.
Who was this from?
That is hilarious that you got them to pay. I need a copy of your letter. I am not going to out the dealer. They are an up and comer with whom I have had several recent good orders.
On a similar note, I ordered 2 cases of premium hunting ammo with a particular bonded bullet. It was like $24 a box (like 3-4 years ago).
Shipment came and I took delivery and just set it aside.
Couple days later, I got a call from the ammo company and they said they sent me the wrong ammo. I asked them what they sent in error and they informed me the ammo was still the premium ammo, but it had a different bonded bullet that was slightly different than the bullet I'd ordered, and they were out of that particular bullet.
They offered me the option of returning the ammo for a full refund and they'd pay the return shipping, or they would refund my money and I could keep the ammo, and either option came with a 50% off the price of my next ammo order.
Damn! Of course I kept the ammo, the refund, and ordered 2 more cases at 1/2 off the next day.
I have used them several times for different ammo needs since. THAT'S customer service!
in the end, only option a will make you the same person that walked into the deal, do the right thing despite what everyone else is doing. Its better to be stolen from than to steal from someone, the first option hurts you, but the second option destroys you.
in the end, only option a will make you the same person that walked into the deal, do the right thing despite what everyone else is doing. Its better to be stolen from than to steal from someone, the first option hurts you, but the second option destroys you.
The second option isn't going to destroy me by any stretch. This order has been a gagglefugk and a PITA, to absolutely no fault of my own, from the get-go. Further, the seller has made themselves very difficult to communicate with. The latter is the greatest barrier to my desire to try to make it right. Hell, for all I know they sent the extra ammo as a way saying "sorry we kinda dicked this up."
As it stands now I am going to exercise option 5. That is to sit quietly and wait for them to contact me if they recognize they made an error. That wait will obviously involve some of option C. If they contact me and request the ammo back I'll work with them on getting the beat up boxes back to them. I simply do not have the level of self-disrespect necessary to try to communicate with them. When sellers make themselves difficult to contact, they have to live with their decision.
in the end, only option a will make you the same person that walked into the deal, do the right thing despite what everyone else is doing. Its better to be stolen from than to steal from someone, the first option hurts you, but the second option destroys you.
The second option isn't going to destroy me by any stretch. This order has been a gagglefugk and a PITA, to absolutely no fault of my own, from the get-go. Further, the seller has made themselves very difficult to communicate with. The latter is the greatest barrier to my desire to try to make it right. Hell, for all I know they sent the extra ammo as a way saying "sorry we kinda dicked this up."
As it stands now I am going to exercise option 5. That is to sit quietly and wait for them to contact me if they recognize they made an error. That wait will obviously involve some of option C. If they contact me and request the ammo back I'll work with them on getting the beat up boxes back to them. I simply do not have the level of self-disrespect necessary to try to communicate with them. When sellers make themselves difficult to contact, they have to live with their decision.
