Jim,
This is the Nosler M48 custom sporter in 270wsm. Shown here:
http://www.nosler.com/riflemodel48home.htmThe interesting part is their new lower priced version the M48 the "Trophy Grade" should be heavier but address the stock and bolt issues. They are using an B&C AL chassis on the stock and it looks like they are no longer coating the bolts on those at least with cerakote. Curious though that they list the same weight for both rifles at 6.5 pounds. The BC stock has to be heavier, so either they saved weight going to an AL floorplate/trigger guard or the weights are not listed right. Also the MSRP is $1200 less, so that can't just be the stock so perhaps they are also using lower quality actions/barrels/tolerences to make up for the price point difference.
Cerakote can be a good coating, I've had a couple custom rifles done with it, but never the bolt. It has it's uses and is more durable than spray paint for sure. However it's thicker and softer than other coatings if you have tight tolerances such as a custom bolt raceway etc. it can really gum things up.
I called them to discuss the issues and after the call I didn't really see the point in sending it to them on my $$$ to have them skim bed it again. If I buy a $500 remington or a winchester etc. and it has some issues, I don't mind giving the company a second or even third (in some cases) chance to make it right. I expect at those price points from huge quantity companies that some things are going to slip by quality control and such.
However with a $3000 MSRP rifle that the maker claims is custom, and test shot and verified multiple times before leaving the factory there's no way it should happen, period. A small issue maybe, stuff like this nah.
Also in my experience those companies that do let things like this get out of their factory rarely fix the issues properly when they are given the opportunity.
In my mind the best way to encourage them to improve their product and quality control is to get the word out to potential customers. Not to bash them, or run them out of business, but at least to let potential customers know that not all the products coming from them are up to par and quality control is a concern. Nosler is already aware of the issues not only due to my talking to them about it, but also due to my deleted and removed account on their own forums.
It actually would be interesting to drop it into one of the AL chassis stocks either HS precision or BC to see how the accuracy improved.
I've accepted that I'm much more picky than the average guy that walks in and buys a rifle. Even if I returned the rifle to Nosler and they skim bedded it and got it to shoot to their standards I'd still desire it pillar bedded because over time these ultralight stocks compress under the action bolt stress. So I'd still have to address that, along with having the bolt stripped and blued, along with addressing the trigger issues (as I'm sure Nosler would consider the trigger acceptable).
I also have a sneaking suspicion that Nosler either doesn't test fire them for accuracy or as many other companies do, they lock them in an action vice without the stock. Which to me is a joke because the action/barrel/stock interface is pivotal to actual accuracy of the rifle. You can take an action/barrel in a vice and shoot .25" groups with it but put it in a crappy stock and it won't shoot 2".
Nosler has a statement on their webpage that says "Each rifle is tested for accuracy with Nosler ammo and is guaranteed to shoot 3/4" 3 shot groups at 100 yards AFTER 20-40 rounds of break in".
To me that's highly suspect. If the rifle is accuracy tested and has to shoot 3/4" or better when it's brand new from the factory, why then does it take 20-40 rounds of break in to do so for the owner? Unless they are testing them to a larger group standard (say 1-1.5") and hoping they group smaller as more rounds go down the tube or not testing them at all hoping the quality of parts and workmanship get them that level of accuracy in most cases.
These companies also know that most guys can't shoot 3/4" groups anyway so they'll never know if the rifle lives up to it's guarantee or not.