New Kimber stock problem. - 10/04/12
Hi There.
I have a new Kimber 8400 classic select. I took the barrel out of the stock to look for a bedding problem and noticed that the stock was cracked just behind the front action screw. Kimber simply refuses to replace the stock as I am a international customer and they say they need to look at the rifle as a complete unit to replace the stock. It is obviously not an option as it is not a packet of peanuts that I can just send their way.
I then asked them if I can then purchase a stock at my expense and the guy told me that they cannot sell me a stock (I offered to pay for a replacement piece of wood that they should actually replace)for he do not know why? This rifle costs $3375 in South-Africa and thought Kimber would understand that I would just like to put an original stock on the thing. I phoned Ruger the other day and they are willing to send me a stock (brand new) for a 80's tang safety 77(Kimber can really learn something from Ruger as they have great service from what I have experienced). Why can Kimber not send me a rifle stock? Just phone UPS and they do not even have to walk 10feet to have it delivered.
The guy did not have a bad attitude at Kimber but I really expected more, as it is something very simple to fix. I am just upset, paying that much for a rifle and ending up with a cracked stock after a few shots and now I need to fit an aftermarket product on the rifle at my expense. And the rifle scratches brass very badly on the feeding ramp.
The rifle is perfect in many ways but I guess mine was made on a Friday afternoon 4 o clock.
Pieter
I have a new Kimber 8400 classic select. I took the barrel out of the stock to look for a bedding problem and noticed that the stock was cracked just behind the front action screw. Kimber simply refuses to replace the stock as I am a international customer and they say they need to look at the rifle as a complete unit to replace the stock. It is obviously not an option as it is not a packet of peanuts that I can just send their way.
I then asked them if I can then purchase a stock at my expense and the guy told me that they cannot sell me a stock (I offered to pay for a replacement piece of wood that they should actually replace)for he do not know why? This rifle costs $3375 in South-Africa and thought Kimber would understand that I would just like to put an original stock on the thing. I phoned Ruger the other day and they are willing to send me a stock (brand new) for a 80's tang safety 77(Kimber can really learn something from Ruger as they have great service from what I have experienced). Why can Kimber not send me a rifle stock? Just phone UPS and they do not even have to walk 10feet to have it delivered.
The guy did not have a bad attitude at Kimber but I really expected more, as it is something very simple to fix. I am just upset, paying that much for a rifle and ending up with a cracked stock after a few shots and now I need to fit an aftermarket product on the rifle at my expense. And the rifle scratches brass very badly on the feeding ramp.
The rifle is perfect in many ways but I guess mine was made on a Friday afternoon 4 o clock.
Pieter