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Joined: Aug 2011
Posts: 1,632
Campfire Regular
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OP
Campfire Regular
Joined: Aug 2011
Posts: 1,632 |
I haven't ordered from Pacific Tool & Gauge in a couple years. I don't remember it taking 3 weeks to ship an in stock item back then , but I have now been waiting 3 weeks for an order. I haven't communicated with them yet , will give them a few more days. I was just wondering if this is the norm for them nowadays.
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Joined: Feb 2003
Posts: 18,854
Campfire Ranger
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Campfire Ranger
Joined: Feb 2003
Posts: 18,854 |
I ordered a few in stock floorplates a few months back and got a notice that they were not in stock. LOL. Took a while to get them.
Their computer system must suck very badly....or goodly....depending on how you look at it.
Last edited by 257heaven; 08/14/17.
Sent from my Dingleberry Handheld Wireless
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Joined: Jan 2008
Posts: 17,273
Campfire Ranger
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Campfire Ranger
Joined: Jan 2008
Posts: 17,273 |
It's not just their computer system that sucks, it's their ENTIRE system.
Bunch of retards (no offense meant to JeffO) running that place.
Screw you! I'm voting for Trump again!
Ecc 10:2
The heart of the wise inclines to the right, but that of a fool to the 24HCF.
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Joined: Mar 2001
Posts: 4,580
Campfire Tracker
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Campfire Tracker
Joined: Mar 2001
Posts: 4,580 |
The fun part is when the package arrives, and you discover they sent you the wrong item. So you return it, and they once again ship a different yet still incorrect item. Good times... 
Anybody who seriously concerns themselves with the adequacy of a Big 7mm for anything we hunt here short of brown bear, is a dufus. They are mostly making shidt up. Crunch! Nite-nite!
Stolen from an erudite CF member.
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Joined: Jan 2012
Posts: 1,004
Campfire Regular
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Campfire Regular
Joined: Jan 2012
Posts: 1,004 |
How this company is still in business is beyond me. Just stay away.
How do you know a Trump hater? They'll tell you.
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Joined: Feb 2009
Posts: 10,929
Campfire Outfitter
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Campfire Outfitter
Joined: Feb 2009
Posts: 10,929 |
PTG CS just sucks. It ain't just you
They say everything happens for a reason.
For me that reason is usually because I've made some bad decisions that I need to pay for.
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Joined: Dec 2010
Posts: 3,082
Campfire Tracker
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Campfire Tracker
Joined: Dec 2010
Posts: 3,082 |
I haven't ordered from Pacific Tool & Gauge in a couple years. I don't remember it taking 3 weeks to ship an in stock item back then , but I have now been waiting 3 weeks for an order. I haven't communicated with them yet , will give them a few more days. I was just wondering if this is the norm for them nowadays. Don't bother communicating with them. It accomplishes nothing, and you'll just end up even more pissed off.
Those who must raise their voice to get their point across are generally not intelligent enough to do so in any other way.
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Joined: Apr 2011
Posts: 12,084
Campfire Outfitter
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Campfire Outfitter
Joined: Apr 2011
Posts: 12,084 |
Looking for 1 pc floor plate about a year ago. Showed as "In Stock" on PTG website. Ordered it. Waited a month. Called them. It was "out being made". Two months later (3 months total) my "In Stock" floor plate arrived...
I am still willing to consider PTG for items unique to their offerings. But, only for projects where I have absolutely NO timeline or timing expectation...
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Joined: Aug 2008
Posts: 1,532
Campfire Regular
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Campfire Regular
Joined: Aug 2008
Posts: 1,532 |
I ordered a couple of 'In Stock' trigger guards a couple of years ago and they took about a month. The quality was nice but I was surprised at the delay for something they supposedly had on the shelf. it sounds like it hasn't changed much.
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Joined: Oct 2002
Posts: 96,121
Campfire Oracle
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Campfire Oracle
Joined: Oct 2002
Posts: 96,121 |
For Oregon they are actually well above the curve.
"Dear Lord, save me from Your followers"
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Joined: Apr 2008
Posts: 10,946
Campfire Outfitter
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Campfire Outfitter
Joined: Apr 2008
Posts: 10,946 |
How this company is still in business is beyond me. Just stay away. Agreed.
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Joined: Oct 2009
Posts: 5,834
Campfire Tracker
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Campfire Tracker
Joined: Oct 2009
Posts: 5,834 |
Last time I dealt with them was thru the Better Business Bureau.
I never thought I'd grow up to be a grumpy old man, but I did, and I'm killin' it.
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Joined: Feb 2010
Posts: 17,927
Campfire Ranger
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Campfire Ranger
Joined: Feb 2010
Posts: 17,927 |
I got lucky with them twice, which seems to be 2 times more than most.
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Joined: Sep 2009
Posts: 1,755
Campfire Regular
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Campfire Regular
Joined: Sep 2009
Posts: 1,755 |
Ditto 16bore. And one of the two times, I ordered the wrong part. I called, and they shipped the replacement before receiving my return; parts passed in the mail. That was a while ago, though.
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Joined: Jan 2009
Posts: 1,461
Campfire Regular
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Campfire Regular
Joined: Jan 2009
Posts: 1,461 |
I recently ordered a 7x64 reamer from them and it arrived here in Australia 7 days after I ordered it online. Can't complain about that.
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Joined: Oct 2006
Posts: 1,102
Campfire Regular
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Campfire Regular
Joined: Oct 2006
Posts: 1,102 |
Ditto 16bore. And one of the two times, I ordered the wrong part. I called, and they shipped the replacement before receiving my return; parts passed in the mail. That was a while ago, though. You must have started a trend & now they send the wrong item on purpose thinking everybody orders wrong... The fun part is when the package arrives, and you discover they sent you the wrong item. So you return it, and they once again ship a different yet still incorrect item. Good times... This happens WAY too often. Way more stories than I can type. PT&G makes some good stuff but they are 100% last ditch effort for anything I need. However, if you absolutely need something they have, Midway, Grizzly & places like that are carrying some stuff PT&G makes. Otherwise call JGS or Manson for your specific needs...
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Joined: Oct 2004
Posts: 26,407
Campfire Ranger
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Campfire Ranger
Joined: Oct 2004
Posts: 26,407 |
Their Yelp and Google rating is low enough to scare me off. I would never deal with them based on that. Their Facebook rating needs adjustment to reflect reality.
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Joined: Feb 2001
Posts: 50,619
Campfire Kahuna
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Campfire Kahuna
Joined: Feb 2001
Posts: 50,619 |
Their Yelp and Google rating is low enough to scare me off. I would never deal with them based on that. Their Facebook rating needs adjustment to reflect reality. Having witnessed businesses using Yelp, in particular, to do bad things to competitors it would be the last place I would look for a reference. Not saying PT&G do not deserve their ratings, just that Yelp is a bad joke.
Mark Begich, Joaquin Jackson, and Heller resistance... Three huge reasons to worry about the NRA.
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Joined: Dec 2010
Posts: 951
Campfire Regular
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Campfire Regular
Joined: Dec 2010
Posts: 951 |
Ordered a bolt head from them. Six months later I called. They said sorry, they would get right on it. 2 years later I still don't have it!
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Joined: Sep 2010
Posts: 1,255
Campfire Regular
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Campfire Regular
Joined: Sep 2010
Posts: 1,255 |
I've ordered various things from PT&G over the years, online and over the phone. I've never had a bad experience with them and wouldn't hesitate to call them for an item. Obviously this isn't everyone's experience, but I've no complaints with their products or CS.
Suck bullets simply suck.
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