Home Forums Hunting & Shooting Hunting Rifles Rem 700 recoil lug cracked

So I got a call back from the Remington rep and I'm genuinely pleased with the resolution. They are shipping a new rifle to me and I am overnighting the defective rifle back to them. He said that the ticket made it back to the gunsmiths and engineers and they want to test the metal on mine to see what made it crack.

He knew I was pissed because they botched the first attempt at fixing it but they are more than making up for it now IMO

Good on them. I hope the replacement exceeds expectations!

huntsonora: "He opened the email and said "God almighty that's obvious...etc." - really surprised your Remington rep. stated that. Guess the he must've missed the Remington
class on "never admit to liability". Homesteader

Now that is a good outcome.

I've not had issue with the few newer Remington 700s I've purchased (an ADL and a Mtn Rifle). Glad Remington is making it right on their 2nd attempt, but the problem and process of repair to this point is alarming.

Fantastic Drumm !!!

I'm very glad they R making it good. Shouldn't have been any ? In the first place.

Please let us know how the new rifle works out.

Good Hunting & Good Shooting

Jerry

Good results..... know why?

"It wasn't because of your rugged good looks.... it was your confidence"

Some flaming homo told me that once.... I think he might have been hitting on me....

I never seen a lug break...there are plenty of like new older rifles out there why buy a new one that's garbage...

I wouldn't call it a victory yet. There's still plenty of opportunity for Remington to dick this up in their special way. I hope they fire the idiot who botched your diagnosis.

My newest 700 is over 30 yrs. old.

I hate MIM parts. Some of these new guns use a lot of that, Remington especially.

At least Rugers are cast steel, not MIM. Haven't heard of an investment cast steel part breaking.

A slab of "steel" like a recoil lug cracking, gotta be MIM... Real steel won't do that. They probably put stress on that part, cranked down on the barrel as they screwed it in place.

DF

You still do not get the fact it is NOT a MIM part?

Some of the best planer blades are sintered steel... the abuse they get is orders of magnitude greater than any rifle part...

Regardless, I'd say they just lost a customer on this end. That was crap service, and the fact that they sent it back still cracked the first time deserves a lawsuit, not a resolution.

So, when are you selling your brand-new unfired rifle???

You have an FFL? Cuzz if you don't there is no way they can ship a new rifle to you.

I ordinarily don't respond BUT...

I know for a fact they can! Don't ask me how, it has been done.

Jerry

Nope, no FFL and I have a tracking number for the rifle

I wonder how that works.

We had a similar discussion on the Savage forum. Savage did a complete replacement and shipped it directly back to the non-FFL customer. There was a pretty good explanation provided there. I'll see if I can stir it up, but it was a long time ago.

Laws may have changed but I had one shipped directly to my as it fell under a provision of returning a repaired firearm.

I had one that was replaced by Weatherby but they sent it to one of their authorized dealers. I think it is probably easier for the MFR to do that then scrap the bad rifle and fill out new paperwork.