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TomA Offline OP
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Friend of mine has a 2004 Polaris 700 Sportsman EFI that will not start. Worked fine the previous day but could not get it to start the next. He thought at first it was the fuel pump so he replaced it. No change. Gets error code 21. A little more checking and discovered no spark. Between working on building a 1940 Ford pickup and working on boat he decided he would just take it to the dealer and have them check it out. I advised him to call dealer first and verify they are not backed up and will check it out. Anyways, when he called they told him they would not work on anything over 10 years old. Is this standard practice? I have heard this may also apply to boat motors. I guess we are becoming a throw away society or maybe because if they can't plug a computer into it they don't have a clue. Tom.

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It's not standard practice here.


“In a time of deceit telling the truth is a revolutionary act.”
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Pretty crappy dealer.

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I know who I wouldn't be buying from, when the time comes......

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Thats the dumbest thing I ever heard, find someone else to fix it. I hope its something small.........

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I had a shop pull that crap on a generator. Wouldn't even look at it and Diagnose the problem. Said "too old, we can't get parts for it". I said " you are being paid just to find the problem, not fix it." "Well, we will not look at it, if we can't fix it" . (Even though it was the FACTORY who requested the diagnostic. )

Turns out, it was just a faulty coil. @$25.00 and easy to get and swap. I will never take a tool of any kind to that shop again.


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Pretty crappy, I would look for another dealer, A letter to Polaris might be in order, they might be interested that they have a dealer that is saying their new machines only have a 10 year lifespan.


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My local Yamaha dealer just did a maintenance service on our 1997 Kodiak.


"Don't believe everything you see on the Internet" - Abraham Lincoln
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Not at my Polaris dealer, they have my 2003 Sportsman in service right now.

Find a new dealer!

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We have a 1996 Kawasaki 300 and a couple year old Polaris 400 and I'll take that old Kawasaki before I'll ride that Polaris. The 300 has big steel racks and low range and I can trust it to start all the time. I fired both up this spring and the 300 fired right up. The 400 had a new battery last year and was dead this spring. No manual start either and I can't trust it. I wouldn't buy another Polaris.


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Common issue on that year Sportsman - Replaced mine with this or something similar a couple years ago. LOTS cheaper than factory

https://www.ebay.com/itm/Sportsman-700-For-Polaris-02-03-04-OEM-Replacement-Ignition-Controller-Coil-Cdi-/122927607670?fits=Make%3APolaris

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That is the nice way of saying we don't want to work on your stuff.

I'd locate someone else...


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Time to get a new dealer, not a new machine.


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I never even heard of anything like that, i'd make sure to let them know that they will no longer be getting any more of my business nor that of any of my friends.


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They should know how to fix by now.


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Dealer knows he is not qualified to fix it.

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They apparently have plenty of business with newer units

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Many dealers don't have mechanics in their shop anymore. They now have technicians.

Last edited by SAcharlie; 05/13/20.

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Originally Posted by SAcharlie
Many dealers don't have mechanics in their shop anymore. They now have technicians.


They would be lost without their laptop.





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I can't even explain how I'd react if a dealer would not help a customer figure out a fix for a problem. One of those "buy it from me every 5 years or your'e on your own " kind of dealers. Tell every one you know about that Guy, don't forget to let him know you are doing it. There are better mechanics here on the" Fire"then you'll find at most Dealerships. Most machines these days are made to be used for 20 plus years hard , that dealer won't last long.
Good Hunting and riding
Lj

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