Home Forums Hunting & Shooting Ask The Gunwriters Wolfe Publishing BS

I'm pretty sure when I pay for a year of Rifle and Handloader, I get a year's worth of issues.

That's why they always send me the renewal notice at the same time each year.

I doubt that I will renew my online subscription when it comes back up. Last time it renewed they had no problem processing the payments but it took two to three phone calls to get them to actually renew it so that I could log in. Now for the last several issues the online version isn't available until my local book store has had it on the shelves for 2-3 weeks,

Either this route or say you think your card has been compromised and ask for a new card which will give you a new number. Good Luck. Cheers NC

I joined up to Load Data last year but couldn't access it for about 2 months. It wouldn't let me log in. I was in email contact with Wolfe and they finally fixed it. However this year when I went to renew it somehow I've been signed up to the Online Magazine Subscription as well which I definitely didn't choose as I get the magazine subscription and have for over 20 years. I don't know if it was an honest mistake or just scamming me for extra money. I thought I'd keep it for a year and see if I like it but haven't looked at it once so will make sure I drop it next year. I'll drop Load Data too if it's a PITA like this.

I’ve probably emailed them 5 or 6 times over the years, no response back ever.

I have called them with success. Howard took care of my problem.

I had this with a magazine once - they were totally incommunicado - problem fixed itself when I lost my card and was issued a new one. If this continues to be a problem then simply "lose" your card, yes it is probably a hassle but the problem will go away. Stopping payment may incur a charge.

My bad, didn't know that! Thanks for the correction. Art

Hey, most people don't understand how magazines are run! Unless it's a real mom-and-pop operation (like the on-line quarterly magazine my wife and I put together, RIFLE LOONY NEWS) there are generally separate departments running editorial and art (what goes in the magazine), advertising and circulation. But even with RLN, Eileen is the head editor and art director, circulation and subscription manager, and customer service person. I'm just an employee, what many people call these days a "content provider." (There are no ads, which makes everything easier.)

As a more general comment, I've been working for Wolfe Publishing since the early 1990's, and I call 'em with the same office phone number everybody else uses. Cannot remember when somebody didn't answer--unless it was outside of regular office hours, when I get a recording informing when to try again. (This happens occasionally, since Arizona doesn't bother with Daylight Savings Times, and Montana does.)

I've only had to call Wolfe Publishing twice in about 8-9 years. Never had an issue reaching them and got great service when I did. But I still get the paper version of the magazine too...

I get the paper version of Rifle and Handloader, never had any issues!

I switched to electronic last year. I got sick of getting issues three weeks late to AK. I miss having the issues in hand but the wife is happier about not storing them.

Good for you, they sent me to collections. I was up for my TS/SCI clearance in the military at the time, and after calling multiple times I got someone to answer the phone. The lady assured me they do not report to credit agencies. That was 3 years ago, and I never saw anything negative on my credit report.

Same