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United Health Care #14213894 10/19/19
Joined: Dec 2004
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RiverRider Offline OP
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Rant mode: ON!




My wife just got a statement from UHC after having a prescription filled. The statement lists the transaction under 104 different claim numbers, and they say we owe somebody $7000. The wife is turning green and swelling up to about nine feet in height. I kinda feel sorry for anyone who has to talk to her when she gets on the horn Monday morning.


Don't you just love it when someone you basically HAVE to do business with screws up, and you get to spend hours on end on the phone, getting passed from one incompetent jerk who can do nothing about it to the next incompetent jerk? I know that hasn't happened yet, but I am pretty damned sure that's exactly how it will go. Been there, done that, got the teeshirt.

What gets me is that when I do something stupid, I get to deal with the fallout and make it right. The wife can say the same thing...but in this case, I am pretty damned sure that NO ONE at UHC will be held to account. It's just "oooops." We should be allowed to place the responsible party in stocks for one hour and pelt him or her with rotten vegetables.


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Re: United Health Care [Re: RiverRider] #14214308 10/19/19
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tomt53 Offline
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Let us know how heads your wife takes off. I have United Health Care, I may need her help one day.


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Re: United Health Care [Re: RiverRider] #14214322 10/19/19
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1minute Offline
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I'd be inclined to pass that responsibility to the pharmacist that drafted the bill.


1Minute
Re: United Health Care [Re: RiverRider] #14214325 10/19/19
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If there is anybody working anywhere that isn't a sorry assed, incompetent retard these days you can't prove it by me. The reason is because they aren't expected to do their jobs competently and held accountabe and punished for their fuuck ups. There are one hell of alot of people out there who shoulld be terminated from their jobs tomorrow and they damned sure would be if they were working for me.

Re: United Health Care [Re: Blackheart] #14214361 10/19/19
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jeeper Offline
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Originally Posted by Blackheart
If there is anybody working anywhere that isn't a sorry assed, incompetent retard these days you can't prove it by me. The reason is because they aren't expected to do their jobs competently and held accountabe and punished for their fuuck ups. There are one hell of alot of people out there who shoulld be terminated from their jobs tomorrow and they damned sure would be if they were working for me.


That's for sure.

Alpha

Re: United Health Care [Re: jeeper] #14214375 10/19/19
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Gus Offline
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UHC is there.

we get bills from some billing agency because of hospital bills that aren't covered under the basics.

i don't know. too low an amount to hire a lawyer.

they may be betting on our compliance?

the gaming between and among insurance, medicare, doctors, hospital staff, & us humans is getting intense.

who knows? your lawyer can talk it over with the other lawyers?

or just the pay the bill, and continue on??


happiness is moving smoothly within the traces as a member of the empire while working & paying taxes.
Re: United Health Care [Re: RiverRider] #14214382 10/19/19
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I wouldn't get my panties in a wad over it.

A simple phone call should be all that is needed to show them it's a coding/computer error, and no one will have to pay $7000.


One shot, one kill........ It saves a lot of ammo!
Re: United Health Care [Re: Snyper] #14214392 10/19/19
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chlinstructor Offline
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Originally Posted by Snyper
I wouldn't get my panties in a wad over it.

A simple phone call should be all that is needed to show them it's a coding/computer error, and no one will have to pay $7000.


I would. It would piss me off to no end. Especially if I was out of my prescription and needed it Right NOW!!!


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Re: United Health Care [Re: RiverRider] #14214423 10/19/19
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Pappy348 Offline
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Obviously you folks are pretty riled, but it's just a glitch.

My MC Advantage plan is through them, and it's the best insurance I've ever had. My drugs are handled elsewhere.

This crap always seems to hit on a weekend so you get to "enjoy" it for a couple of days before you can get it handled.


What fresh Hell is this?
Re: United Health Care [Re: RiverRider] #14214428 10/19/19
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hanco Offline
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You’ll get it straightened out!

Bravo

Re: United Health Care [Re: RiverRider] #14214433 10/19/19
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jaguartx Offline
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U tube might be a good place to put a video of that call.


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Science can't show us God but He can show us science.

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Re: United Health Care [Re: RiverRider] #14214447 10/19/19
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ro1459 Offline
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We have United as well. When my bill was wrong, Ijust logged into the UHC site and explained what happened and they took care of it. No phone call or frustration. Good luck.

Re: United Health Care [Re: RiverRider] #14214529 10/19/19
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rong Offline
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I thought it was just me who has to deal with incompetent ppl,glad to see it's everywhere,(not really)
I'm sure it will get worked out,but lets think for a moment of how many claims get paid by people who just don't know what the cost should be.

Re: United Health Care [Re: RiverRider] #14214530 10/19/19
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plainsman456 Offline
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Bet someone coded it way wrong.

Re: United Health Care [Re: RiverRider] #14214543 10/19/19
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slumlord Offline
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Every time I had a problem with medical billing snafus, a dumb negroe was the ultimate root of the cluster foxtrot.

Re: United Health Care [Re: slumlord] #14214734 10/19/19
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lvmiker Offline
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We have UHC under Medicare focus and Senior Dimensions. My wife has had 4 surgeries performed by outstanding surgeons with all the requisite Imaging , therapy etc. in the last 2 years. I have been very impressed w/ the quality and cost of everything. I would recommend this provider w/out reservation.



mike r


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Re: United Health Care [Re: RiverRider] #14214784 10/19/19
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EdM Offline
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Never had a problem with my company sponsored United Health Care policy. I am retired though.


Conduct is the best proof of character.
Re: United Health Care [Re: Blackheart] #14214935 10/19/19
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NVhntr Online Content
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Originally Posted by Blackheart
There are one hell of alot of people out there who shoulld be terminated from their jobs tomorrow and they damned sure would be if they were working for me.


Your union buddies?


Steve
Re: United Health Care [Re: RiverRider] #14215161 10/19/19
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Cheesy Offline
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Our company insurance is ran by UHC. They’ve always been helpful in straightening the incompetent hospitals screw ups out. So in my experience, UHC good. Hospital billing department, bad.

Re: United Health Care [Re: NVhntr] #14215167 10/19/19
Joined: Dec 2010
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Blackheart Offline
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Originally Posted by NVhntr
Originally Posted by Blackheart
There are one hell of alot of people out there who shoulld be terminated from their jobs tomorrow and they damned sure would be if they were working for me.


Your union buddies?
Most likely you ya stupid worthless fuuck. I doubt like hell you ever did anything right in your life.

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