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An update to the story. Back in the beginning of November MRC agreed to return the gun and refund my money. They said they just need led to work with the dealer to figure out the logistics of it. After about a dozen calls since then, they are now only willing to give me credit towards something else. My dealer has agreed to take the credit and issue me a full refund, but needless to say I will never buy another fun from them. Keep in mind this was after they fired the guy who failed to call everyone with an XAR on order to see if they still wanted it after changing the specs as he was directed. I honestly hope that company goes out of business as an example of how not to treat your customers.

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Originally Posted by ammoman16
An update to the story. Back in the beginning of November MRC agreed to return the gun and refund my money. They said they just need led to work with the dealer to figure out the logistics of it. After about a dozen calls since then, they are now only willing to give me credit towards something else. My dealer has agreed to take the credit and issue me a full refund, but needless to say I will never buy another fun from them. Keep in mind this was after they fired the guy who failed to call everyone with an XAR on order to see if they still wanted it after changing the specs as he was directed. I honestly hope that company goes out of business as an example of how not to treat your customers.

Unbelievable...



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Tells you a lot about MRC. Cooper or custom via Shooter71 would both work I suppose.

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Thanks for the update. I purchased 3 or 4 MRC rifles in the past. I'll never buy another.


My biggest fear is when I die my wife will sell my guns for what I told her they cost.
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So, they tie up a customer's time and money for a year then even back out on a resolution to a problem. A merchandise credit would have to be at least double to make it even somewhat reasonable.
What a failure in so many ways.
Tells you all the customer service improvement promises were just lies. Maybe the company name is just jinxed.

Either way, they will lose plenty of potential business from this and past screw ups.

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MRC has always had issues no one believes it till it happens to them! Rather buy a Ruger if its not right Ruger will correct the issue.


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I blasted them on facebook this afternoon and laid out the whole story in a review. It wasn't maybe 30 minutes to an hour until they responded and asked me to contact them via email to work out a resolution. I basically told them I'm not wasting my time since my dealer agreed to fix the situation.

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I would have told them I'd take down the bad review if the gun was free. Other than that, it stays.
It would sell just fine on Gunbroker.

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Originally Posted by KenMi
I would have told them I'd take down the bad review if the gun was free. Other than that, it stays.
It would sell just fine on Gunbroker.


That's about the only way of want anything else from them at this point.

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Pretty piss poor showing by MRC CS. Yet again...

I love that style of action, and the LH options they offer, but they'll never see a dime from me. I'm not a gambling man. wink


Originally Posted by Llama_Bob
I've seen more well-shot game lost with TSXs than any other premium bullet.

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I think it's fair to say there has been no change in customer service with the change in ownership. BTW, I posted the whole story in the hunting firearms section just to make sure us lefties aren't the only ones in the know.

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I commented on your thread at Facebook. Disgusting what you had to endure.

The "Robert' idiot there has to be a plant. No one could be that stupid.

Originally Posted by Orion2000
Originally Posted by ammoman16
An update to the story. Back in the beginning of November MRC agreed to return the gun and refund my money. They said they just need led to work with the dealer to figure out the logistics of it. After about a dozen calls since then, they are now only willing to give me credit towards something else. My dealer has agreed to take the credit and issue me a full refund, but needless to say I will never buy another fun from them. Keep in mind this was after they fired the guy who failed to call everyone with an XAR on order to see if they still wanted it after changing the specs as he was directed. I honestly hope that company goes out of business as an example of how not to treat your customers.

Unbelievable...


Mind boggling.

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Post a link to respond please? Tried to go on Facebook to find the post but MRC seems to hide negative posts.


kk alaska

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Try this.

https://www.facebook.com/658360588/posts/10157400749290589/?sfnsn=mo
Originally Posted by broomd
I commented on your thread at Facebook. Disgusting what you had to endure.

The "Robert' idiot there has to be a plant. No one could be that stupid.

Originally Posted by Orion2000
Originally Posted by ammoman16
An update to the story. Back in the beginning of November MRC agreed to return the gun and refund my money. They said they just need led to work with the dealer to figure out the logistics of it. After about a dozen calls since then, they are now only willing to give me credit towards something else. My dealer has agreed to take the credit and issue me a full refund, but needless to say I will never buy another fun from them. Keep in mind this was after they fired the guy who failed to call everyone with an XAR on order to see if they still wanted it after changing the specs as he was directed. I honestly hope that company goes out of business as an example of how not to treat your customers.

Unbelievable...


Mind boggling.


You'd sure like to think there's no way somebody can be that dumb.

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I now can't post on FB for 24 hours because he keeps reporting all my posts. He's literally reporting me for using the words idiot, moron and snowflake.

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Yeah he's a real piece of work, It wasn't easy to not call him an a$$hole.

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I didn't even say anything bad. I've never heard of anyone being reported for calling someone an idiot. He was on there bragging about how he got me put on Facebook jail. I didn't know it, but apparently when it's your review being responded to you have the ability to delete comments. Every single one of his is now gone. I'm sure he'll have a temper tantrum over that too.

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Yeah, I gave up with him, waste of time. He says we're both whiners now. laugh Hopefully folks will get the point though with MRC and what happened. Surely there were others that got duped with the ascent rifle scam --RH and LH.....

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Last I knew, there was a very gently used, Cooper .308 Win at Big Buck Sport Shop (Wexford, PA).
I don't know which model. Very nice wood on it.

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