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Joined: Jan 2007
Posts: 20,808
Campfire Ranger
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Campfire Ranger
Joined: Jan 2007
Posts: 20,808 |
Fact are facts, and wasn’t a guess.
Sorry you were unable to work out your problem. However; I’m not surprised I didn’t with mine.
laissez les bons temps rouler
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Joined: Jul 2006
Posts: 8,542
Campfire Outfitter
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Campfire Outfitter
Joined: Jul 2006
Posts: 8,542 |
I received a call from someone at MRC yesterday apologizing for the situation. I was told that they are working with the dealer to make sure everyone is made whole in this fiasco. He also apologized for the troll on Facebook and assured me that he was in no way affiliated with MRC. Just thought I'd share this in the interest of full disclosure. Better late than never, but ... At least now we know what it takes for them to get off their azz and do the right thing.... Yes we do. Far, far more than it should.
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Joined: Jan 2020
Posts: 242
Campfire Member
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Campfire Member
Joined: Jan 2020
Posts: 242 |
Sorry you were unable to work out your problem. However; I’m not surprised I didn’t with mine. Lots of people weren't able to work it with them, so they are liars or unenlightened? Funny how you can NEVER understand how anyone can have a problem with something you haven't. Leupold good, if you ever had a problem, you're the problem. MRC good, if you ever had a problem, you're the problem. Cock good, if you ever had a problem, you're the problem.
Last edited by ScottBrad; 01/18/20.
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Joined: Jan 2007
Posts: 20,808
Campfire Ranger
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Campfire Ranger
Joined: Jan 2007
Posts: 20,808 |
If I may paraphrase you. And I will....
Don't get all upset about someone liking MRC. If you don't fine, but that sure doesn't mean everyone doesn't.
Pretty simple but the concept seems to bother the overly emotional types.
laissez les bons temps rouler
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Joined: Oct 2004
Posts: 26,490
Campfire Ranger
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Campfire Ranger
Joined: Oct 2004
Posts: 26,490 |
I agree that only a refund is an acceptable solution for you. Anything else is only good for them. They took your money and didn't deliver what they promised. Why should you accept anything else? That's my thoughts exactly. I had a guy ripping into my Facebook review because my dealer took care of me so I should have no gripe with MRC. MRC doesn't get credit for my dealer doing the right thing. They were only looking out for themselves. If I used a [bleep] dealer I'd still be in a bad spot. I looked for your Facebook Review and couldn't find it. Can you give me a link? Edit: I found it.
Last edited by PaulBarnard; 01/19/20.
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Joined: Oct 2004
Posts: 26,490
Campfire Ranger
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Campfire Ranger
Joined: Oct 2004
Posts: 26,490 |
Fact are facts, and wasn’t a guess.
Sorry you were unable to work out your problem. However; I’m not surprised I didn’t with mine. Reading reviews here and across the net, this is not at all uncommon behavior from MRC. That's why a few months ago when I was looking for a nice hunting rifle in 6.5 PRC I went with a Christensen Arms Mesa. That despite the fact that conceptually I liked the MRC better.
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Joined: Jan 2007
Posts: 20,808
Campfire Ranger
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Campfire Ranger
Joined: Jan 2007
Posts: 20,808 |
Good morning, Again, only adding my experience with them. Had an issue with a screw on the bolt. Called them, got transferred to some guy who was nice, and he said send it back (The entire rifle. Can’t remember if they did or did not pay for shipping. May have been on me.)
Did so, and in a couple weeks had it back fixed. Called them back to give them a heads up and a thanks. Fellow again showed acceptable customer relationship skills, and gave me the glad your happy and we appreciate your business routine. Done.
My experience. Added to the thread in that context. Based on that, I’d buy another. You decided not to based on the experience of others. I get that also.
Addition: Going in I knew I was going to be getting a heavy rifle. Being familiar with the Model 70 clone action and the pics of the barrel contour, it was a given....However, after having a .338Fed Kimber, I wanted heavier....
Last edited by battue; 01/19/20.
laissez les bons temps rouler
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Joined: Jan 2007
Posts: 20,808
Campfire Ranger
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Campfire Ranger
Joined: Jan 2007
Posts: 20,808 |
Last edited by battue; 01/19/20.
laissez les bons temps rouler
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Joined: Apr 2004
Posts: 42,722
Campfire 'Bwana
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Campfire 'Bwana
Joined: Apr 2004
Posts: 42,722 |
Word of mouth will make or break you. Looks like they are going the break route!
An unhappy customer will cry a hundred times as loud as a happy one. I have no dog in the fight.. but I've always said, ( being involved in sales)... A happy customer will tell 10 or so of his friends about a product... an unhappy one will tell anyone who will listen..... too many companies and so called "executives" just don't get the fact, that the best thing about any product is the company backing it up.... the best product under the sun, is going to suffer in sales, if their customer service and back up sucks.. doesn't matter what the product is...
"Minus the killings, Washington has one of the lowest crime rates in the Country" Marion Barry, Mayor of Wash DC
“Owning guns is not a right. If it were a right, it would be in the Constitution.” ~Alexandria Ocasio Cortez
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Joined: Jan 2007
Posts: 20,808
Campfire Ranger
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Campfire Ranger
Joined: Jan 2007
Posts: 20,808 |
Word of mouth will make or break you. Looks like they are going the break route!
An unhappy customer will cry a hundred times as loud as a happy one. I have no dog in the fight.. but I've always said, ( being involved in sales)... A happy customer will tell 10 or so of his friends about a product...
an unhappy one will tell anyone who will listen..... too many companies and so called "executives" just don't get the fact, that the best thing about any product is the company backing it up.... the best product under the sun, is going to suffer in sales, if their customer service and back up sucks.. doesn't matter what the product is... You think I made 10 plus with this post? Fact is, the dye has set. For the most part it will mean little....
laissez les bons temps rouler
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Joined: Apr 2005
Posts: 601
Campfire Regular
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OP
Campfire Regular
Joined: Apr 2005
Posts: 601 |
Fact are facts, and wasn’t a guess.
Sorry you were unable to work out your problem. However; I’m not surprised I didn’t with mine. Reading reviews here and across the net, this is not at all uncommon behavior from MRC. That's why a few months ago when I was looking for a nice hunting rifle in 6.5 PRC I went with a Christensen Arms Mesa. That despite the fact that conceptually I liked the MRC better. I'm with you. I've got a couple of the Mesas, but for whatever reason just prefer a CRF action all else being equal. That said, the Mesa is probably one of the best values you can find. You couldn't build a gun with all the features it has for the price they sell them for.
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Joined: May 2009
Posts: 17,259
Campfire Ranger
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Campfire Ranger
Joined: May 2009
Posts: 17,259 |
We (Cheyenne SW) clearenced them out (from 1399 to 999.99) Nobody wants one. Hopefully, we never get them again.
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Joined: Nov 2007
Posts: 29,625
Campfire Ranger
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Campfire Ranger
Joined: Nov 2007
Posts: 29,625 |
Dang very sorry to hear of your difficulty here!
I’ve eyed a .338 RUM from them on multiple occasions this puts an end to that fantasy.
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Joined: Mar 2013
Posts: 3,593
Campfire Tracker
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Campfire Tracker
Joined: Mar 2013
Posts: 3,593 |
I took them off my list years ago. This isn’t first time I’ve heard (read) horror stories. Sorry bro. Hope it gets straightened out
All of them do something better than the 30-06, but none of them do everything as well.
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Joined: Feb 2017
Posts: 1,871
Campfire Regular
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Campfire Regular
Joined: Feb 2017
Posts: 1,871 |
Weren't they sold a year or two ago to someone who was supposed to turn MRC around? It's a shame they can't get it together. They have the potential to churn out some really nice stuff
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Joined: Mar 2011
Posts: 1,231
Campfire Regular
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Campfire Regular
Joined: Mar 2011
Posts: 1,231 |
Shedhorn is a quality outfit. Good on them for taking care of you. I get in there often.
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Joined: Nov 2019
Posts: 3,602
Campfire Tracker
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Campfire Tracker
Joined: Nov 2019
Posts: 3,602 |
Yeah, I’m out! Won’t be buying their products.
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Joined: Sep 2017
Posts: 500
Campfire Regular
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Campfire Regular
Joined: Sep 2017
Posts: 500 |
That seems like fairly run of the mill accuracy for rifles these days. For the cost and headaches I’d expect something better in the accuracy department.
Last edited by Tannhauser; 01/20/20.
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Joined: Jan 2007
Posts: 20,808
Campfire Ranger
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Campfire Ranger
Joined: Jan 2007
Posts: 20,808 |
I agree, but it will work for everything I’m going to use it for. In addition it was the first load I tried and said that will work. And in the field it will. It isn’t a PDog rifle.
Addition 2: Two of those groups were with a 3x scope. Maybe it could do better with more xxxx’s. You use a 3x at all?
Neither the cost or the headache was a big deal on my end. Others obviously see it differently and I can see the reason. I wanted a .338fed heavier than the Kimber it replaced, and it fills that requirement very well.
Last edited by battue; 01/20/20.
laissez les bons temps rouler
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Joined: May 2002
Posts: 15,593
Campfire Ranger
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Campfire Ranger
Joined: May 2002
Posts: 15,593 |
I bought one of the campfire special .260s, from Whittaker's, and had a minor problem with feeding. I sent it to them and had pretty good communications, and prompt service and return.
The Mag box didn't fit quite square in the mag well and they diagnosed it, fixed it and returned it in about 8 weeks.
I thought they should have picked up shipping both ways, but I had to pay to ship it to them.
"Chances Will Be Taken"
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