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Joined: Dec 2008
Posts: 78,300
Campfire Oracle
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OP
Campfire Oracle
Joined: Dec 2008
Posts: 78,300 |
Does anybody have ANY idea how to contact them?
They won't answer their phone, they say go to live chat button on their website. There is no live chat button...
Go to the " Email us" page...there is no email address.
Ordered some rings and they sent me a tracking number that doesn't work. USPS tracking site is impossible...
Ideas?
"...the left considers you vermin, and they'll kill you given the chance..." Bristoe
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Joined: Nov 2004
Posts: 17,253
Campfire Ranger
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Campfire Ranger
Joined: Nov 2004
Posts: 17,253 |
Call - 859-368-0371
Toll Free Fax - 800-804-5569
Maybe?
"I have sworn upon the altar of God, eternal hostility against every form of tyranny over the mind of man."
Thomas Jefferson
GeoW, The "Unwoke" ...Let's go Brandon!
"A Well Regulated Militia" Life Member
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Joined: Dec 2008
Posts: 78,300
Campfire Oracle
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OP
Campfire Oracle
Joined: Dec 2008
Posts: 78,300 |
Noooo...thats the phone they won't answer.....
Tried 4 times, and got the same machine every time.
"...the left considers you vermin, and they'll kill you given the chance..." Bristoe
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Joined: Oct 2009
Posts: 5,834
Campfire Tracker
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Campfire Tracker
Joined: Oct 2009
Posts: 5,834 |
Had an experience with Bud's about 2 weeks ago. I was able to get thru on a chat session, but in all fairness, it was a waste of time. Other than typing vs talking I felt like I was dealing with some yahoo in an off-shore call center.
Best of luck.
I never thought I'd grow up to be a grumpy old man, but I did, and I'm killin' it.
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Joined: Aug 2003
Posts: 10,262
Campfire Outfitter
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Campfire Outfitter
Joined: Aug 2003
Posts: 10,262 |
Does anybody have ANY idea how to contact them?
They won't answer their phone, they say go to live chat button on their website. There is no live chat button...
Go to the " Email us" page...there is no email address.
Ordered some rings and they sent me a tracking number that doesn't work. USPS tracking site is impossible...
Ideas? you are having the same problem I had when buying a cover for my motorcycle.. the co is most likely closed and cannot ship items.. they have what you want. but for some reason UPS will not pick it up. it took me 20 days to get a cover from NY to PA about 250 miles.. when they finally picked it up it was only 2 days in shipping... it was assigned three tracking Numbers before UPS finally picker it up... the co is advertised as a family owned business,, but I found out it is a family owned shipping business that shipped items made in china..they do not make the items they ship. I feel I was duped into believing they made motorcycle covers here in USA.. their advertisement dosent say that, but it appears that is what they are saying.. they are all thieves screwing the American people.. maby that is your problem also..
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Joined: Jan 2005
Posts: 11,322
Campfire Outfitter
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Campfire Outfitter
Joined: Jan 2005
Posts: 11,322 |
They have a store in Sevierville, Tennessee
676-gunshop is the phone number google turned up
I may not be smart but I can lift heavy objects
I have a shotgun so I have no need for a 30-06.....
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Joined: Jun 2005
Posts: 9,374
Campfire Outfitter
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Campfire Outfitter
Joined: Jun 2005
Posts: 9,374 |
They make it impossible to contact them. I ordered some ammo from them a few weeks back. They shipped it to an alternate address I had on file, I have no idea why. I could not change the address or shipping through FedEx since it was ammo. I tried the chat, but go only info that was of no use. They are not working very hard to keep my business I can tell you that.
Always remember that you are unique, just like everyone else.
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Joined: Dec 2004
Posts: 964
Campfire Regular
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Campfire Regular
Joined: Dec 2004
Posts: 964 |
Sometimes those tracking numbers don't work for a day or two. I just went through that with a USPS tracking number for an order, initially I thought they'd given me a bad number but in a day or so it could be tracked.
~Molɔ̀ːn Labé Skýla~
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Joined: Jan 2005
Posts: 1,323
Campfire Regular
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Campfire Regular
Joined: Jan 2005
Posts: 1,323 |
COVID unintended consequence.
Having the tracking# issue now with Natchez.
Bud's before COVID never a problem with email, phone has always been iffy with Buds.
There is a war on America and America is losing
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Joined: Dec 2008
Posts: 78,300
Campfire Oracle
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OP
Campfire Oracle
Joined: Dec 2008
Posts: 78,300 |
Had an experience with Bud's about 2 weeks ago. I was able to get thru on a chat session, but in all fairness, it was a waste of time. Other than typing vs talking I felt like I was dealing with some yahoo in an off-shore call center.
Best of luck. Yeah, we just got a chat using a different computer and a different search engine, but I might as well have pissed into the wind. That said, product arrived today. Have done business with Buds before without a hitch, and he often has the best price. But this total lack of customer service will keep me away in the future.
"...the left considers you vermin, and they'll kill you given the chance..." Bristoe
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Joined: May 2009
Posts: 17,259
Campfire Ranger
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Campfire Ranger
Joined: May 2009
Posts: 17,259 |
Terrible service is my experience
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Posts: 1,976
Campfire Regular
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Campfire Regular
Joined: Apr 2008
Posts: 1,976 |
It took a little while, maybe a couple of weeks, but Bud's was very eager to contact me and get a matter resolved after I sent a complaint (by real mail) to the Better Business Bureau in their area. Many large businesses today don't want to be bothered with customer complaints and they make it incredibly difficult for a customer to contact to them. BBB or a state's attorney general's office will almost always get the attention of arrogant businesses. However, it didn't work with Gunbroker. They defy everyone.
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Joined: Jun 2016
Posts: 9,585
Campfire Outfitter
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Campfire Outfitter
Joined: Jun 2016
Posts: 9,585 |
Well, uh, ya think they are running a skeleton crew like every other business in the US?
Not taking up for them as they've sometimes been accused of not answering the phone. But just thinking that every company out there is not running a 100% right now.
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Joined: May 2018
Posts: 569
Campfire Regular
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Campfire Regular
Joined: May 2018
Posts: 569 |
Bud's Sux. I will never buy another thing from them.
I spend all my money on loose women and trapping supplies.....The rest I just waste.
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Joined: Sep 2010
Posts: 31,412
Campfire 'Bwana
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Campfire 'Bwana
Joined: Sep 2010
Posts: 31,412 |
Busy times. Kick back and wait. Good Luck. I have had no trouble with them on basic firearm layaway transactions.
"I can't be canceled, because, I don't give a fuuck!"
--- Kid Rock 2022
Holocaust Deniers, the ultimate perverted dipchits: Bristoe, TheRealHawkeye, stophel, Ghostinthemachine, anyone else?
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Joined: Jun 2006
Posts: 46,021
Campfire 'Bwana
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Campfire 'Bwana
Joined: Jun 2006
Posts: 46,021 |
....I felt like I was dealing with some yahoo in an off-shore call center.
Did he sound like he was from the 7-11?
A wise man is frequently humbled.
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Joined: Feb 2010
Posts: 1,867
Campfire Regular
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Campfire Regular
Joined: Feb 2010
Posts: 1,867 |
....I felt like I was dealing with some yahoo in an off-shore call center.
Did he sound like he was from the 7-11? Or Dell customer support? Did you hear any goats in the background?
God is great, beer is good, and people are crazy...
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Joined: Jun 2006
Posts: 46,021
Campfire 'Bwana
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Campfire 'Bwana
Joined: Jun 2006
Posts: 46,021 |
They have 7-11's in VA now??
A wise man is frequently humbled.
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Joined: Apr 2008
Posts: 8,659
Campfire Outfitter
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Campfire Outfitter
Joined: Apr 2008
Posts: 8,659 |
Does anybody have ANY idea how to contact them?
They won't answer their phone, they say go to live chat button on their website. There is no live chat button...
Go to the " Email us" page...there is no email address.
Ordered some rings and they sent me a tracking number that doesn't work. USPS tracking site is impossible...
Ideas? I have had good luck with Buds in the past but that was PRE Covid, do not know but I bet they are running with reduced staff
Last edited by old_willys; 05/06/20.
Ted
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Joined: Apr 2010
Posts: 3,104
Campfire Tracker
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Campfire Tracker
Joined: Apr 2010
Posts: 3,104 |
Had an experience with Bud's about 2 weeks ago. I was able to get thru on a chat session, but in all fairness, it was a waste of time. Other than typing vs talking I felt like I was dealing with some yahoo in an off-shore call center.
Best of luck. Yeah, we just got a chat using a different computer and a different search engine, but I might as well have pissed into the wind. That said, product arrived today. Have done business with Buds before without a hitch, and he often has the best price. But this total lack of customer service will keep me away in the future. Went to the store back in the spring. Wasn't impressed. Won't go back..
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