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Lew’s customer service #14916030 05/27/20
Joined: Jan 2011
Posts: 885
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strosfann Offline OP
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Joined: Jan 2011
Posts: 885
I just wanted to take a second and commend Lew’s fishing on their excellent customer service. I inquired about a replacement cast control knob for my 11 go’s baitcaster (he loses everything). They responded and had a replacement in the mail in less than 24 hours at no charge! Customer Service like this is hard to beat and I will look closely at their rods & reels next time I go to purchase because of it.

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Re: Lew’s customer service [Re: strosfann] #14916336 05/27/20
Joined: Mar 2005
Posts: 8,294
MOGC Offline
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Posts: 8,294
Good to hear. I'm a Lew's fan, have seven of their baitcasters in the boat rod box right now. Never had a need for their customer service, but it is nice to know they will stand behind their customers if necessary.


Every normal man must be tempted, at times, to spit on his hands, hoist the black flag, and begin slitting throats.

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