Home Forums Hunting & Shooting Hunter's Campfire Cabela's and Bass Pro

Cabelas went to hell when the family allowed it to go public and lost control of it to the corporate world which has destroyed it. I knew Dick Cabela and he would through a wild eyed fit if he was still alive and saw what has become of the business he and his brother built.

I just need to rant a bit about how disappointed I am at what Cabela's has become. I have always considered Cabelas to be my favorite outdoor gear supplier. On many of my cross country hunting and fishing trips a visit to a different Cabela's store was always a fun part of the road trip. I have used their credit card for years and always enjoyed the customer service and liberal return policy. I have ordered through the on line store many times recently and the shipping as well as the process updates emailed were always perfect. Recently I ordered 3 items for my boat and the initial shipping estimate was 5 days which fell in line with what I had previously experienced. I needed the equipment ordered to finish up a trolling motor replacement and wanted it done so I could start my open water fishing season. On line stated all 3 items were in stock and so I decided to order rather than purchase locally. After 5 days I contacted customer service to check the status and they said there was a short delay due to order volume but that it would be shipped soon. At that point I decided it would be arriving soon and figured I would give it another day or two and then call again. 2 days later I called customer service again and got the same story so I told them I wanted to cancel the order and had was buying what I needed locally. The rep said I couldn't cancel and when i asked when it was going to be shipped he said he couldn't tell but was sure it was sitting on a shipping pallet somewhere and all would be ok. I said then I will just return the 3 items for a refund and he said that would be OK. Several days later 2 of the items came to the house followed by the third a few days later. I looked at the shipping email and there was a button for a prepaid shipping return label. I clicked on that with both computer and cell phone email access and nothing happened. I contacted customer service once again and explained I wanted a return label and he said he could do that for me but would be charged something like $7.50 as a return fee. I said I have returned many items in the past and never had to pay. He said since Cabela's was bought by Bass Pro that there was a new policy. He said if I still wanted to return the 3 items I could do it for free at any Cabela's or Bass Pro store.The nearest Cabela's is 6 hours away and Bass Pro is 3 hours. This whole thing leaves a bad taste in my mouth and I just wanted to rant a bit. I am done with them at this point and to think I was going to order a 30K tracker fishing boat as soon as orders for 2022 could be made. Now I'll buy another brand just on principle. I explained all this to the service rep and he said that he was sorry I was angry but there was nothing that could be done. So at least I get some satisfaction airing it out on social media. Now I feel better...thanks for listening.

I never understood how Cabela's made cash flow with that many sq feet.

Now we get to watch as BPS wrecks Sportsman's Warehouse.

What????

yep ass pro is taking over sportsmans too. I wonder why asspro wanted either company. it seems like asspro doesn't even want cabelas to make money. I went into sportsmans today and the story is getting all changed around. more shoes and clothes for sale now, yippee. BTW who in the hell is actually needing to buy camo hunting clothes. I have enough old camo hunting clothes in plastic totes in my basement to probably outfit an army. I don't need camo anything till I die. who in the heck is buying this crap?