...has joined the list of places I wont order from again.
seriously lacking in customer service and have no idea when my package would arrive.
Say they are unable to cancel, once order is placed.

and I thought Optic Planet sucked.

IF you used a CC just call the card company. Watch how fast they find and cancel your order.

They are local to me, I haven't had any interaction with them personally, but others on here have. I wasn't impressed by the in store staff whatsoever.

Good to know, sorry about your experience.

They are part of Weby, maybe call up Mikhail Orlov, CEO and raise some hell.