Leupold - Awesome customer service! - 08/01/17
I noticed some small bubbles coming out of my old Vari X windage adjustment yesterday morning and just got off the phone with Dean at Leupold, explained the situation to him. He already had my history pulled up and saw it went in the end of August last year to change out the reticle. All i told him was my first name, never gave him any other info! Said that shouldn't happen and a seal went bad, told me he was going to send me a shipping label and to send it back on their dime and they will fix it. Confirmed my e-mail address and sent me the UPS label.
All total maybe 6 minutes on the phone and the first time i have ever had an issue with a Leupold product. Leupold has to have some of the best customer service i have ever dealt with. There are more expensive scopes out there but i'm a Leupold customer for life.
All total maybe 6 minutes on the phone and the first time i have ever had an issue with a Leupold product. Leupold has to have some of the best customer service i have ever dealt with. There are more expensive scopes out there but i'm a Leupold customer for life.