My wife brought home a new laptop, docking station, and two monitors. I got it all hooked up, but the monitors didn't work. I right clicked on the home screen, clicked on display, and then clicked on something that shut off the laptop screen. Now I can't see what I'm doing to try and turn it back on. Whadda I do before my wife blows a gasket?

Call the tech support line

"All agents are assisting other customers at this time. Your call will be ignored in the order it was received."

Return it then. You have no business owning it,

It belongs to her employer.

windows 10 can be a pain, look at the blank screen section below. Sometimes holding f8 works while booting it up

https://www.tomsguide.com/how-to/how-to-boot-into-windows-10-safe-mode

Did you plug the monitors in ?

🦫

Her IT department should deliver it running.

Buy flowers asap.

I tried this. Didn't work.

Is it plugged in?


Have your tried restarting it?

Yep. No dice.

Using your phone or computer Google how to setup dual monitors for windows.

Probably just parallax. Make sure you’re sitting right in front of the monitor.

Docking stations? Connect one laptop directly to one monitor.

Greg, when you unplug the external monitors, the laptop screen doesn’t come back on? On all the laptops I have seen, they’re smart enough to know when nothing else is plugged in.

Also, most laptops have a function key (F whatever) that toggles between the laptop screen, an external screen and both. You can try cycling through with that function key.

By golly, there's a start! Thanks.
Now I can at least see what I'm doing.
I think I'll let her work it out with IT tomorrow.

Thanks for the help, guys!

Smack your self with a baseball bat hard enough to leave marks, lay on the floor until she gets home and act like you have no idea what the hell happened, last thing you remember was her leaving.........

Sent you a pm

FYI, I am IT for a Fire Department and 911 center. Feel free to PM me if you want. Or, if it’s not a rush, by all means make them help you.