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Posted By: Slope77 Optics Planet - 11/25/21
There was a lot of bad stuff written about Optics Planet a few months ago, and they were regularly disappointing. I have to say, I’ve had a couple orders the last month or two and the good seems to be back. No complaints.
Posted By: PaulBarnard Re: Optics Planet - 11/25/21
I won't deal with them. There are just too many good businesses out there that don't routinely disappoint the way OP does.
Posted By: Slope77 Re: Optics Planet - 11/25/21
Originally Posted by PaulBarnard
I won't deal with them. There are just too many good businesses out there that don't routinely disappoint the way OP does.


They were really bad for a while.
Posted By: K1500 Re: Optics Planet - 11/25/21
On my never list.
Posted By: copperking81 Re: Optics Planet - 11/25/21
All the complaints I saw were that they weren't always clear when an item was on backorder. So people ordered, got pissed when they learned of the backorder status, and in a fit cancelled their orders. OpticsPlanet was one of the few games in town even permitting backorders on reloading components so why they fugg would you take yourself out of line just to make a point???

I had a chit ton of orders placed on backorder... and they've all been rolling in over the last couple months at pre-covtard hysteria prices.
Posted By: Seafire Re: Optics Planet - 11/25/21
Of what I purchase from them, it has always been a good experience.

I wasn't ordering anything from them during the bad period people were complaining about.

but I mainly order stuff like Scope rings, and Optics occasionally.
Posted By: skeen Re: Optics Planet - 11/25/21
I've made dozens of purchases at OpticsPlanet, never had a bad experience.
Posted By: Moto_Vita Re: Optics Planet - 11/25/21
I won't say I'd never use them again, but I'll try elsewhere first.
Posted By: plainsman456 Re: Optics Planet - 11/25/21
The times i have ordered from them things came in on time.

There was one item that was late but it did come in.
Posted By: NVhntr Re: Optics Planet - 11/25/21
I won't say never but they are far down my list.
Posted By: skfullen Re: Optics Planet - 11/25/21
I have but ordered from them often, but never had a problem when I did.

I didn't realize there was a concern with their customer service.
Posted By: stevelyn Re: Optics Planet - 11/25/21
I've ordered a few times from them with no problem.

But most of my OP stuff I get, I buy through Dvor.com, their sale outlet store. I've nearly set my credit card on fire there a few times.
Posted By: dale06 Re: Optics Planet - 11/25/21
I’ve avoided them because of the comments on this board a few months ago.
It’s easy to lose a good reputation and hard to recover it.
Posted By: Muffin Re: Optics Planet - 11/25/21
Bought from them couple of weeks ago, all good.

Product received in under a week................
Posted By: Timbermaster Re: Optics Planet - 11/25/21
You can go to the BBB site and read tons of complaints that follow the pattern of selling product they don’t have in stock, cancelling back orders and relisting items at higher price, and other sheist.
Posted By: BigDave39355 Re: Optics Planet - 11/25/21
Never had any bad dealings with them.

My gripe was inventory status.

Even pre-China flu days.

Order something “in stock” . Pay. Then couple days later you get an email saying it’s out of stock.

This was ~2016’ish.
get with it. Live inventory like most other online retailers.
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