That certainly wasn’t my experience. I found Air Namibia from Frankfurt to Windhoek one of the best flight experiences I’ve ever had. In fact the AN desk in Frankfurt gave unprecedented service to me but this was in ‘07 to be clear.
Speaking of lost luggage, when landing in Accra and going to baggage for our luggage, they had a dimly lit room literally ceiling high with like-new looking, “lost” bags.
How do hundreds of bags get lost and not claimed? I’m not going back, but IMO, I’d limit my African connections to/from anywhere else in Africa to one or preferably, none.