Hastings: good point, and you're right on. Over the years I've seen multiple cases where a loud-wailing/complaining person with a trivial/minor complaint has sucked up ER and/or EMS resources while truly serious injuries/illnesses are forced to wait.
If we had true and effective triage capability in our ER's (which can't happen because of EMTALA) and firm financial responsibility laws for our EMS services, we'd all be better off.
