First of all if some custom builder offered a guarantee of 1/4" or MOA or whatever you want to call a group size, I would turn around and march out immediately.
And the gunsmith would happily let the door hit you on the ass on your way out.
Secondly, without a written performance guarantee, signed by both party's, the buyer doesn't have a Maidens prayer. It is hearsay inadmissible in a court of law.
Willy: There's more than one rifle maker that gives an accuracy guarantee. None of them are signed by the buyer.
I've been hunting, shooting and reloading for 70 years now. Back in the old days I put together my own rifles. Developed my own accuracy.
A lifetime of stupid is no better than a few years' worth.