Just send it to Leupolds customer service with a note asking for a "once over" to check function and clarity, and ask to have the reticle changed to whatever you want. You'll probably have a brand new scope at your doorstep in a couple weeks.
I would call back and ask for a manager. I've spoken to 3 people about the same issue at Leupold and gotten 3 different answers. Their CS is good, but their communication and understanding of what they can and can't do is very poor.
