My wife and I own a mailing business so I deal with the local post offices (plural) all the time. I get along with them quite well. When I have a problem I go easy on the local guys. If I can't get it done I go to the regional guys. If they give me a run around I tend to unload on them pretty hard, then I go to the national offices. I've only had to do that twice and the results were very satisfying.


Stupidity is expensive
If you find yourself in a fair fight, your tactics suck!