The credentials of the EJ advisors seem to be variable. My MIL has an account with them and has had several reps over the years. One was a CFP who was pretty knowledgeable. Most were basically salesman who just used canned portfolios provided by higher headquarters. In addition to the Assets under Management fee, they also push mutual fund with sales loads -- part of which goes into their pocket. The also push index annuities that are profitable to them and not really a great investment for the customer in many cases.
My exact experience with them as well. F them . I transferred everything to Fidelity years ago .
