I actually just purchased new shoulder straps and a belt for my frame. I couldn't tighten the belt and keep it to stay without slipping due to the wear on the straps. Just very smooth and no friction to stay tight with more than about 20 pounds. Same with load lifters. I didn't try to warranty it as it was just worn out.

I went ahead and got a new Reckoning bag as well. I'll look like a newbie this season with fancy bright stuff...grin...

- Greg

Success is found at the intersection of planning, hard work, and stubbornness.