People who own mercedes don't work on their own cars, and the vast majority of people don't work on their own cars anymore. So all companies can do shenanigans like this and most are oblivious to the issue. Most newer vehicles aren't worth owning as their planned obsolescence is built into them, much like apple products. Ignorance truly is bliss it seems.
Or it could be that the Didn't Earn It worker installed the bolt backwards, so I guess you could call them to ask, but I don't think they care either way.
