I've been using a pair of Leica Trinovid's for the past 11 years or so, but that's what pisses me off about Leica's customer service. I can assure you Swarovski wouldn't handle it like that, and likely Zeiss wouldn't either. For instance my neighbor sent his 10x42 SLC's in for technically a good cleaning, adjusting, lens maintenance, etc (they are 12 years old). Charge for services.....$0. At the same time he sent his Zeiss spotter, a 85 T FL in because the fine focus wheel quit working altogether. They fixed, cleaned, and sent back in like new condition, except for the minor scratches on the body, and charged him $0. Leica likes charging premium prices for half-assed service.
