Well, since Beretta O/U shotguns cost a lot, perhaps that is at the core of the trouble. I mean by this that people with money expect a lot. And rightly so. So, maybe, just maybe, this is at the heart of Beretta issues. Some rich dude spends 10 grand on a 687 whatever model and he finds a I/10 of an once variance in trigger break weight.....the result.....all hell breaks loose cause he is mad and wants fast action. And then a fine European manufacturer (also with attitude) gets yelled at and watch out! Next thing you know, the service sucks according to one irate customer. He tells 10 fellow Beretta owners and so on. There you have it....a reputation for bad service is created. Is it deserved.....I doubt it.
