I bought a Burris Fullfield, the original ones probably 25 years or more ago or so. I had mounted it on a Winchester Model 100 in .308 I was sighting in probably 2 weeks prior to my trip. All of a sudden looking through the scope I see a x as opposed to a +. I called Burris in Colorado,talked with a service lady and explained my situation and the time constraints. She said to send my scope in to them for repair and she would send me a loaner right away. I received the scope very quickly and mounted it. The scope worked fine and I never had a problem with it and ended up selling or trading it. I have heard the horror stories for some time now and I am not really in the market for any glass right now. When I am ready to buy,most likely it will be a Leupold. You NEVER hear bad about them,often bad about Burris. I guess I do listen to others opinions,especially when they are often and the same message.