i know in my case i sent them an email to cancil subscription a couple of days ago, they acknowleged it yesterday with a refund coming.
i mentioned metcalf as a reason for stopping it, although i have to say wasn't really happy with it before.
Interesting they are owned by the same media outlet as shotgun news.
I have taken that for years partially from having known the original owner and family.
lately the articles just seem like shill articles for various manufacturers to stimulate sales.
