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Joined: Dec 2008
Posts: 2,031
Campfire Regular
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OP
Campfire Regular
Joined: Dec 2008
Posts: 2,031 |
Wife got a new car and it was due its first oil change. Dealer is some 40 miles away so decided to take it to Walmart. Got to Walmart at 6:30 PM and young fellow informs me that I will have to come back tomorrow because there were 2 vehicles in front of me and they close at 7 PM and they estimated it would be 7 PM when they got those 2 vehicles completed. I know better than waste my time talking to a 17/18 year old so I ask to talk to the manager. Manager apologizes and said they would definitely change my oil and says it was a misunderstanding. I turn over my remote (no key) push button start and wander aimlessly around Walmart for about 30 minutes.
I hear my name being paged in the Service Dept so I meet one of the oil changing guys who informs me they cannot change my oil because they do not show my 2016 vehicle in there computer so they do not know the correct oil filter it needs. I can sort of understand so I tell them I will get on my computer at home and look up what filter is needed and come back tomorrow.
Next day at 8:30 AM I arrive back at Walmart with the oil filter information in hand and am greeted by all new people in the Service Dept. The head oil changer meets me and I explain what happened last night and he informs me that Walmart cannot service any vehicle that does not appear in their computer. He stated it was a liability issue and it sometimes takes 6-9 months to get new car information in their computer. Tom
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Joined: Jun 2006
Posts: 3,209
Campfire Tracker
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Campfire Tracker
Joined: Jun 2006
Posts: 3,209 |
new car and it was due its first oil change. Dealer is some 40 miles away so decided to take it to Walmart. Well, there's your problem. How many miles did two trips to Walmart compare to the 40 miles to the dealer?
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Joined: Dec 2008
Posts: 2,031
Campfire Regular
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OP
Campfire Regular
Joined: Dec 2008
Posts: 2,031 |
Walmart was only 2 miles away so 2 trips to Walmart = 8 miles, one trip to dealer = 80 miles. Next question. Tom
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Joined: Jan 2012
Posts: 2,776
Campfire Regular
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Campfire Regular
Joined: Jan 2012
Posts: 2,776 |
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Joined: Dec 2008
Posts: 2,031
Campfire Regular
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OP
Campfire Regular
Joined: Dec 2008
Posts: 2,031 |
No, but thought it was best to post it here. Tom
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Joined: Aug 2007
Posts: 19,495
Campfire Ranger
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Campfire Ranger
Joined: Aug 2007
Posts: 19,495 |
Maybe they couldn't even process the charges without the information in the computer.
Retired cat herder.
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Joined: Aug 2015
Posts: 30
Campfire Greenhorn
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Campfire Greenhorn
Joined: Aug 2015
Posts: 30 |
I believe it all, they could not put a battery in my car a 2012 Hyundai.
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Joined: Jul 2010
Posts: 8,485
Campfire Outfitter
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Campfire Outfitter
Joined: Jul 2010
Posts: 8,485 |
Let me get this right….
You took your new car to Walmart?
What did the car do to you?
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Joined: May 2014
Posts: 10,407
Campfire Outfitter
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Campfire Outfitter
Joined: May 2014
Posts: 10,407 |
How would they be able to add up the numbers without a computer?
I prefer classic.
Semper Fi
I used to run with the hare. Now I'm envious of the tortoise and I do my own stunts but rarely intentionally
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