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Joined: Jan 2003
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Originally Posted by Ben_Lurkin
Originally Posted by earlybrd
He’s losing money

He’s paying $5 for a filter and buying oil in a 500 gallon tote for $2.50 qt for synthetic. He’s doing just fine. And you upsell an air filter, w/s wiper blades. $$$

Yeah some local oil change guys wanted to do my rear brakes for "only" $450.

Like the regular maintenance BS. Wife got a new vehicle last year and signed up extra for stuff. ( I know I know).

They count on that responsible feeling folks get after spending on maintenance. HErs was reminding her so she took it in. I thought that oil change would be free at least but guess the "inspection" took more expertise. I was pizzed and asked what they inspected at 11k miles. Was told belts\hoses - and tried to think when the last time I heard of anyone having either break at ten times as many miles???
Battery terminal.....yep its been checked fellas.
Power steering....what? But it got better- yes, we sleep better knowing the drive shaft has had a good going over.

They said complimentary car wash...my wife said umm...no- we signed up for bi-annual clear coat so do it.

Of course, they wanted to do the engine air and cabin filters....for $146 more. I did them both for under $25 in about ten minutes instead. The cabin filter looked almost new ( surprsie.....11k miless duhhh). The engine filter had some oily residue on it- hoping that is common in new vehicles but wonder if that auto-shutoff nonsense is more likely the culprit?
Oh but are tires are now rotated.
If we had done all this maintenance in a vehicle less than 2 years old with $11k miles they would have taken us for over $700. I showed her the filters and did them both for about $25 and ten minutes. She agrees.....no more maintenance, at least from the dealer.


When a country is well governed, poverty and a mean condition are something to be ashamed of. When a country is ill governed, riches and honors are something to be ashamed of
. Confucius
GB1

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Local valvoline charges $70 and you sit in the car

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FWIW ad did state Oil to b ACDELCO GM DEXOS1 full syn. Don't know if that will actually be put in


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Men never do evil so completely and cheerfully as when they do it from religious conviction.

When in the Course of human events......
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The previous shop I worked for did a 30+ point inspection on every vehicle that came in. ( not a dealership). Some people thought we just wanted to up sell BS problems.

Owner would tell them, Someone is going to be doing this in the next few months or this year. It doesn't have to be me, but your brakes or belts, or whatever are set to fail.

Most appreciated an honest opinion and returned, some are just cynics no matter how you approach them.



Sean
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Originally Posted by earlybrd
Local valvoline charges $70 and you sit in the car
Do they put the oil in out of previously unopened plastic bottles or do they pump it through a hose? What brand filter? I caught them not even changing the filter on my daughter's car. They did wipe it clean though.


Patriotism (and religion) is the last refuge of a scoundrel.

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Pump it thru a hose have no idea what filter

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"Both..." It is a scam. And he is too ignorant to understand that most folks know it is a scam...



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Originally Posted by earlybrd
He’s losing money

Loss leader. He's trying to reel in folks too cheap to change the oil, find issues, and then up-sell.

BMT


"The Church can and should help modern society by tirelessly insisting that the work of women in the home be recognized and respected by all in its irreplaceable value." Apostolic Exhortation On The Family, Pope John Paul II
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Originally Posted by BMT
Originally Posted by earlybrd
He’s losing money

Loss leader. He's trying to reel in folks too cheap to change the oil, find issues, and then up-sell.

BMT
Yes

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