Convenience stores really "screwed the pooch" when they added pay at the pump...lost all the impulse buyers.
Maybe - but most just leave their vehicle there while they walk in for other stuff......blocking the damned pump until they saunter on back..
Many around here had to go to 'pay at the pump' or 'pre-pay' due to the plethora of drive-offs since the pandemic - especially with them vehicles sportin' blue & white plates...
When prices went nuts (2007?) drive offs became a real problem,
the company my wife works for went "Pay before pumping".
It didn't take long to see a big increase of the pay at the pump option,
which increased credit sales over cash sales. To the tune of between$2500 and $3000 in extra credit card fees. Per month, per station.
They did away with that requirement, except at their stations serving more travelers.
Training.... and management enforcing the procedures, reduced drive offs to a few
per month. $4-500 in drive offs is better than paying the banks $3000.
P.S. The stations that allow pumping before you pay did not publicize it.
Just kinda let it happen. As it became known, they picked up quite a bit
of business from local, cash customers. Folks really don't like going in to prepay,
then chasing down their change, sometimes waiting in line twice....myself included!
It's funny to see city folk come in to prepay.
Three explanations, darn near have to do pictographs.
"Just fill it up, come back in and pay!"
They can't process it,😳😳😳😳