G Loomis and Shimano are handled by the same people at the same warranty center here in Canada so I am not convinced that the G Loomis experience would be any better. That concerns me as I have a few IMX/GLX/GL2 rods in my locker as well.
I asked for my old rod back when I originally talked to them last month. I still hadn't seen anything last week so I inquired. Found out that they tossed it instead of shipping it back to me. Maybe it's just the Canadian warranty center, but they sure aren't impressing.
SS