I recently sent my rifle with a Swaro Z6 3-18x50 off to an outfit for load development. On the way back it was damaged in shipping. The elevation turret sheared right off. No idea how this happened but the entire thing with the multi colored rings broke off. There’s no apparent exterior damage. The gun was in a cheap plastic hard case and inside a box. The box did not appear damaged either.

Is this something that can be repaired myself? Assuming I can get Swaro to send me the new parts, of course. Problem is, I can’t tell how to get what’s left of the broken part (plastic! Really Swaro? Plastic!) out. There’s no screw or anything obvious.

Contact Swarovski. They have an amazing customer service dept. Explain what happened. They will fix it for you for free or for little money. They will go through the scope and it will be returned better than new.

Call the Swaro repair center in R.I. You will almost certainly have to send the scope to them.

They send out Nightforces now?......

Yes, I have multiple other Swarovski optics products. I know their customer service is fantastic. But I was trying to avoid having to send the scope back. It’s already brand new, less than 50 shots through it. I don’t really want to go through the delay in the middle of hunting season, nor do I want to have to waste ammo/components dialing it back in. So that’s why I was asking if anyone has ever had experience where they send you the parts and walk you through a minor repair like this.

The ballistic turret is just a plastic contraption that sits on the elevation turret itself. It's held down only by the screw cap top (the one with the coin slot that can also be turned with a brass cartridge rim). That is probably all that is broken and they could probably send replacements that drop on.

While the BT is a set of plastic pieces, it works very well and is lightweight. It is not the erector itself, but basically a user customizable knob that sits on the erector turret. I consider it ideal for hunting, but I can only imagine that precision rifle guys would scoff at it. Now if it was knocked off in shipping, it could also be knocked off in the field, but that should not affect the turret underneath or the zero, provided you know where the zero is with the BT removed, looking at the metal dial underneath.

I also have wonderful experience with their RI shop. If you contact them and end up sending it in, they'll likely take care of everything.

LOL, thanks for that Don.

The part with the coin slot broke off entirely. So uncrewing it will not do anything other than disassemble the broken off part of the turret. I need to disassemble the part that is still stuck in the scope, so that when/if they send me an entire replacement turret assembly, I can re-install it.

FWIW, if Nightforce made a scope that weighed less than a cinder block and had a simple reticle, I’d buy one in a heartbeat. I’m a hunter, I don’t even know what PRS is.

Amen.
But I did buy one just to play with.......

my interpretation of this post is:

The ballistic turret is just a plastic contraption = piece of fugging chit

it works very well = for those that don't use it much

user customizable knob = for those too lazy to learn to dial, and does not have enuff adjustment to shoot very far

I consider it ideal for hunting, but I can only imagine that precision rifle guys would scoff at it = it's not just precision guys that scoff at the fragility of the cheesewad turrets and erectors

If you play with it very much, you'll not be afraid of a few ounces of extra weight.......

Can we please not tank my post into Swarovski bashing? I’m not interested in opinions. I just want to get this fixed with minimal fuss.

you are so right. I will be quiet now. But only because you are a 'hunter', and know all about what is good for you. Swarovski don't need anymore help from me, as your swaro experience does enuff 'bashing', of it's very own.....

You got yourself a nitrogen purger???

Did it just come unscrewed?

A good chamber style vacuum sealer with the inert gas ports on the back like the one I have. 😁. Never tried using it for scope repair.

I’m sure if the OP calls Swaro they’ll take care of him.

That's how they keep it light.. Good luck with it though.. My buddy has a few of those scopes and they are nice, but the color coordinating on the turret seems strange. Why not just numbers? I guess it works well for some guys.

The easiest and quickest fix is to pull it off and replace it. I wonder how long it will take Swaro to fix it? How much will they charge?

Called Swaro. They said I’m gonna have to send it in. 2 week turnaround. Not bad. C’est la vie.

They should fix it with little of no amount of money

Could be two months. Just an FYI. I'd be looking for another scope for this hunting season.
Sorry, I could be talking out of turn, I don't know if you have other rifles to use or not.
Anyhoo wish you the best.


Just a question: What did this scope have, that made you want to purchase it.

Thanks

I hear you on not wanting to tear it off your rifle and send it in. But I probably would myself. I had similar situation years back. I sucked it up and sent the product back despite my desire to use it on that hunt I bought it for. I wasnt happy at the time but it worked out.

I bleed mine and full them with helium so they are lighter. Don't know why the factory doesn't do this

I fill mine with water, like tractor tires, makes them more stable on rough terrain

I've got to give it to you. That's epic!!!