The crosshairs have rotated about 20 degrees off from the adjustment caps. Does that mean I have a problem?

I'd be in contact with Burris ASAP and mailing it off to Greely. They will treat you right on it.

Its all good. Just loosen the ring screws and rotate the scope until the reticle is level again.😏

whats funny is I did just that. First shot it went right back

If you shoot it enough the crosshair will rotate the full 360 degrees, and life will be good!

I just contacted them and they said send it in. I wonder if they will fix it or replace it. Its a gloss scope and sort of want another gloss one.

Does Burris even make gloss scopes anymore?

The Burris FFII 2-7 was one of the only Burris rifle scopes that I truly disliked. The FFII 3-9x40 is so much more foregiving.

this is the older Fullfield, not FF II

Hopefully they can fix it. If not, you're probably getting a matte FFII replacement.