Before I start dealing with the idiots at the store. Wife clicked the 'Update now' on her Apple 5c phone.

After the update it asks for a Passcode to enter the phone. Of course she never had a Passcode.

WTFO?

Go to settings then touch Passcode. You can turn off passcode there or reset.

Here is a couple of ways to try

https://www.quora.com/I-forgot-my-iPhone-ID-and-password-How-can-I-unlock-my-iPhone
If you’ve synced your device with a trusted computer before, use iTunes.
If you remember your Apple ID and password, try Find My iPhone in iCloud.
If you’ve never synced your device or set up Find My iPhone, use Recovery Mode.

How do I go to settings when I can't get into the frigging phone?

My wife takes care of all that schit for me

Call the FBI, I hear they're an ace at unlocking Iphones..

Sorry. Google your problem. There is video to show step by step

This. Likely a bug in the OS code. There's lots of them. But way better than Android.

Not sure from when I had an I-phone, but I think the default passcode is all zeroes.........easy to try.

MM

38158 took care of it.

thats why i bought the nose phone. them iphones are junk

When I need a [bleep] computer to log into Itunes to restore my phone to factory settings, they can kiss my ever loving ass.

I [bleep] hate all things Apple. Wife loves them, I just threw the phone back at her and told her to fix it or not have a phone, I don't give a sheit.

Apple makes everything easy. For me at least.

Every Android phone I've had is a piece of schist.

Yeah, real easy. Nothing like needing to plug your phone into your computer, log into an Itunes account and scrub your phone because the update decided to give you a passcode.

That's the reason they call them smart phones.

They have just about updated me from using their phone anymore.

They put updates that you don't want and have no way to opt out of.

Must have hired some folks from microsoft to work for them.

Sweet Jeebus! Steelhead doesn't even have clean drinking water???!!!!

Thanks for chiming in... left-laner!

Updating an iPhone is easy, and has never presented a problem. I think it's a good idea to keep the phone up to date with the latest software. Many other platforms don't support their phones, and never upgrade.
My iPhone 5 is 4 years old, and performs like a brand new one.

I'm with you, I hate Apple anything! I had to buy an iPad for a short project I got hired to do. It didn't come with an operating manual so I went to the Apple store to buy one and was told Apple didn't even make a paper copy. I went home and got on my laptop and found an iPad manual on the internet that I could print out (146 pages). To use this manual (or the manual I eventually found on my iPad) you have to know how to use an iPad. Same problem with an iPhone. I learned enough to get by on both from friends. You know the friends who spend hours on their iPad or iPhone and act like you're an idiot because you don't know what you know. They start off their instructions with "all you have to do is", then run through the process with lightning speed and say "see how easy that was"? I also have fat fingers.

Funny. I'm just the opposite.

The IPhone/IPad are about the only devices my Luddite azz can figure out!


Different strokes.