WHY THE CAMPFIRE WAS DOWN - 01/04/02
Hello everyone:
<br>
<br>Remember what I said about seamless integration?
<br>
<br>Well ... it seems our former hosting company (hereinafter referred to as "Those Dirty SOB's" (hereinafter referred to a TDSOBS)) had other plans.
<br>
<br>So I'm getting this new site ready, configuring this new software (we'll get to that), and generally pretty well on my way to achieving seamless integration, when, oh [bleep], the regular Campfire goes down. I'm talking website, email, everything. What gives?
<br>
<br>So I immediately get on the horn and spend the next few hours alternating between being on hold, talking to a clueless level one "technical support representative," getting transferred, back on hold, repeat endlessly. TDSOB's!
<br>
<br>At the end of Day 1, the best info I have is that the server is down, that inclement weather in ATLANTA has my friendly folks at Interland low on resources, and I should be up by morning. TDSOB's!
<br>
<br>Next day, no up. I spend another 4-5 hours playing tag transfer with the same bunch of yahoos as the day before, before finally, someone has a brain fart and actually gives me the direct cell phone number of a honcho who is supposedly not in the office because of bad weather. I wouldn't count on a promotion just yet, bud. TDSOB's.
<br>
<br>I get this dude on the phone, and he says all systems should be up and running. I point out to him the inaccuracy of that statement in light of my call, and my having been down for, oh, a WHOLE DAY! He calls around and around (apparently, even THEY have to play the tag game), and get THIS:
<br>
<br>It seems that we were turned off for "server abuse," which can be anything, but in this case referred to a claim that we somehow exceeded a "daily bandwidth limit" which was affecting everyone on the server. To boot, because of the bad storm in Atlanta, there would be no one in the office to fix it until this morning!
<br>
<br>I swear, if TDSOB had been within ten miles of me, I would have driven over and punched his teeth through the back of his head. My contract with them has NO bandwidth limitation, either daily or monthly. In addition, when a website starts getting so hot that they are pulling resources, it's customary to let them upgrade their package to fit growth. It's to everyone's benefit for a website to grow! You never, ever, pull the plug out of the blue. TDSOB's.
<br>
<br>Well, to make a longer story, shorter, the bottom line is that I think these folks got wind of my contracting with a new company, and tried pulling the plug on me early.
<br>
<br>Screw them.
<br>
<br>Don't mind the hardhats and sounds of power equipment around here the next few days, folks. This place wasn't quite ready, but we're moving in. Interland can ...... well, I guess I've been indelicate enough already.
<br>
<br>More to come.
<br>
<br>Rick
<br>
<br>
<br>
<br>Remember what I said about seamless integration?
<br>
<br>Well ... it seems our former hosting company (hereinafter referred to as "Those Dirty SOB's" (hereinafter referred to a TDSOBS)) had other plans.
<br>
<br>So I'm getting this new site ready, configuring this new software (we'll get to that), and generally pretty well on my way to achieving seamless integration, when, oh [bleep], the regular Campfire goes down. I'm talking website, email, everything. What gives?
<br>
<br>So I immediately get on the horn and spend the next few hours alternating between being on hold, talking to a clueless level one "technical support representative," getting transferred, back on hold, repeat endlessly. TDSOB's!
<br>
<br>At the end of Day 1, the best info I have is that the server is down, that inclement weather in ATLANTA has my friendly folks at Interland low on resources, and I should be up by morning. TDSOB's!
<br>
<br>Next day, no up. I spend another 4-5 hours playing tag transfer with the same bunch of yahoos as the day before, before finally, someone has a brain fart and actually gives me the direct cell phone number of a honcho who is supposedly not in the office because of bad weather. I wouldn't count on a promotion just yet, bud. TDSOB's.
<br>
<br>I get this dude on the phone, and he says all systems should be up and running. I point out to him the inaccuracy of that statement in light of my call, and my having been down for, oh, a WHOLE DAY! He calls around and around (apparently, even THEY have to play the tag game), and get THIS:
<br>
<br>It seems that we were turned off for "server abuse," which can be anything, but in this case referred to a claim that we somehow exceeded a "daily bandwidth limit" which was affecting everyone on the server. To boot, because of the bad storm in Atlanta, there would be no one in the office to fix it until this morning!
<br>
<br>I swear, if TDSOB had been within ten miles of me, I would have driven over and punched his teeth through the back of his head. My contract with them has NO bandwidth limitation, either daily or monthly. In addition, when a website starts getting so hot that they are pulling resources, it's customary to let them upgrade their package to fit growth. It's to everyone's benefit for a website to grow! You never, ever, pull the plug out of the blue. TDSOB's.
<br>
<br>Well, to make a longer story, shorter, the bottom line is that I think these folks got wind of my contracting with a new company, and tried pulling the plug on me early.
<br>
<br>Screw them.
<br>
<br>Don't mind the hardhats and sounds of power equipment around here the next few days, folks. This place wasn't quite ready, but we're moving in. Interland can ...... well, I guess I've been indelicate enough already.
<br>
<br>More to come.
<br>
<br>Rick
<br>
<br>