I've had the same experience; turn around time is generally shorter than what they quote, but not always. I had one that made it back exactly at the time they'd quoted.
I sent an old M8 4X scope in to them a few years ago. They repaired it and I got it back before I received their confirmation letter saying they received it. Fast.
I sent an old M8 4X scope in to them a few years ago. They repaired it and I got it back before I received their confirmation letter saying they received it. Fast.
I did, too. Got the scope back and a few days later got a little blue postcard saying they had received my scope and that a trained technician would be looking at it etc. etc. I thought it was kind of funny.
I've sent a couple of Leupolds back for not holding zero for one reason or another and usually have them back in a week to two weeks if they were real busy. Never have had a complaint about their service. Paul B.
mt, they are pretty quick.. I have had half a dozen turrets like you describe put on my scopes.. As Travis would say they are uber for most of my shooting.. Enjoy..
I shipped one out on 8/10 for an M1 installation and it was back in my hands yesterday. 14 days door to door. Pretty quick in my opinion, especially since they quoted me 4-6 weeks when I originally called. In my experience, they always beat that time.