A dealer's shop I'd never recommend - 02/10/13
This summer I bought a used Ram/Cummins from Mountain Home Auto Ranch in Mtn. Home, Id. It came serviced & with new tires.
This weekend it came time to do the 1st oil change since I bought it. Holy crap! The filter was put on with an air wrench! The filter is high on the right side of the block behind & under a bunch of stuff. It's only accessible from the bottom. A wrench that grabbed the bottom wouldn't budge it and there was no way to get a strap wrench on it. I ended up removing the tire and pulling out the fender liner & then needed a heavy duty pipe strap wrench to budge it. It must have been cranked on 2+ full turns instead of the required 3/4 turn.
I mentioned removing the tire - my electric impact drill wouldn't touch the the lug nuts. My torque wrench tops out at 150 lb and it wouldn't budge them either. I used a 2' breaker bar and had to jump on it to loosen them. If I'd had a flat on the road, there's no possible way I could remove them. Tomorrow I'll have to break the other 3 wheels loose and torque them properly.
I guess that's what happens when a shop hires a high school kid for service work and turns him loose without supervision. I sure wouldn't take anything serious to them. I wonder how high they'd torque head bolts?
This weekend it came time to do the 1st oil change since I bought it. Holy crap! The filter was put on with an air wrench! The filter is high on the right side of the block behind & under a bunch of stuff. It's only accessible from the bottom. A wrench that grabbed the bottom wouldn't budge it and there was no way to get a strap wrench on it. I ended up removing the tire and pulling out the fender liner & then needed a heavy duty pipe strap wrench to budge it. It must have been cranked on 2+ full turns instead of the required 3/4 turn.
I mentioned removing the tire - my electric impact drill wouldn't touch the the lug nuts. My torque wrench tops out at 150 lb and it wouldn't budge them either. I used a 2' breaker bar and had to jump on it to loosen them. If I'd had a flat on the road, there's no possible way I could remove them. Tomorrow I'll have to break the other 3 wheels loose and torque them properly.
I guess that's what happens when a shop hires a high school kid for service work and turns him loose without supervision. I sure wouldn't take anything serious to them. I wonder how high they'd torque head bolts?