I'd steer clear of anything SPOT. After my experience with their SPOT Connect I'm going to purchase an InReach. The spot product was hit or miss and would indicate a message was sent but in actuality it was about a 75% success rate at best, nothing to count on when you really need it. After several years I got fed up. This past May I called and told them to cancel since I would never be using the dumb thing again.
Fast forward to the first week of August when I discovered they hit my CC for $100 for their annual user fee. I called to get it straightened out. They would only give me a partial refund, "pro-rated" at $81, a week after I found the charge. The two people I spoke with were jerks about it and claimed they had no record of my previous cancellation. I told them their record keeping is about as good as their message transmission. Then I called my credit card and cancelled the charge. Problem solved.
In my experience they're a jerk company with haphazard results.
Last edited by pabucktail; 09/14/15.
