Yeah, sorry, I hit enter before I finished the post. It is now done.

I've talked to the company and went thru all their suggestions to no avail. I think maybe a (the) pin that the solonoid activates has become dislodged or something. They will send someone out but I want to try again today before that happens. Drilling will be the last resort. Thanks

Last edited by twinray; 04/05/16.
Walk slow, get down, hurry up and be quiet.