Those guys get hammered by their bosses for being slow and not delivering the route in the time some computer says they're supposed to. Many of them develop a drop, knock, and run mentality. Ours on the other hand are really good. They know who we are and go extra lengths to get us our stuff. The shop is two miles from the house, but I've had them come to the house after the shop was closed to drop off stuff for the shop.
Sorry for your troubles Tracks.
